-
February 2024 by Scarlett Williams
Absolutely love this location and the people in it! The kind employees there were telling me they’ve had an interesting past year with the store having underwent construction, but you could tell they weren’t even phased! They were happily ready to help me with my issues, lowered my bill, AND got me set up with the newest apple watch! Thank you Kyle and Ashton!!
-
February 2024 by Jasmine Newcomb
Kyle was phenomenal! Excellent customer service!!
-
December 2023 by Ethan Graham
Ashton rocks ??
-
December 2023 by Dylan Hoffman
Super helpful staff. Ashton helped me with setting up my iPhone and did a great job. Highly recommend this location
-
December 2023 by kera g.
Daily busy tight schedule and finally found spare time to go ATT store for the 2nd time, and that store is closed for half hour lunch. Come on!! only one person in that store. Usually 2-3 workers to be working there.
-
December 2023 by James L.
I was helped today by Ashton, I came to get a replacement screen protector and just expected to get a replacement but Ashton took the initiative to just do the replacing for me! Thx Ashton
-
November 2023 by Barbara Raney
My iPad was not connecting and they got it fixed really quickly!! Super friendly!
-
October 2023 by Melike Ertekin
Lynn was awesome! He was so friendly and did everything he could to help us. We were thinking of switching to T-Mobile, but I'm glad we didn't.
-
September 2023 by Catherine Miller
Ashton was amazing!! He stuck with me for 3 hours of trying to troubleshoot why my SIM card wasn’t connecting to the network. We finally got it resolved, and I was super impressed by his perseverance. Great experience at this store ??
-
April 2023 by Christine Conroy
Just had an interesting experience at AT&T. AT&T Rep Shane handled a situation very calmly and respectfully with what appeared to be a homeless gentleman demanding to use a phone. When Shane declined (apparently this person used the phone earlier) the gentleman escalated his tone & started screaming profanities. Shane in a respectful yet authoritative tone asked the gentleman to leave. The man refused and continued to escalate verbally. Shane informed him again to leave and that the police were being called. Finally the gentleman left. Shane locked the door (while the man beat on the windows near the entrance), finished the call to the authorities and without missing a beat then resolved the phone issue I came in to discuss.Thank you Shane for solving my phone issue as well as handling a very volatile situation. Be Safe.
-
April 2023 by Daniel Murray
Super unhelpful staff. I had to interrupt them texting to get help after waiting for them to greet or offer assistance.
-
March 2023 by Matthew C
I’m sure if they are selling you something they are professional but I walked in to return an online order and the guy *literally* held his hands up like I was going to rob them. When we called them out on it, they were defensive. They obviously think they are invisible or that you are the average customer is not intelligent enough to read body language. Also the information they gave us was absolutely incorrect.
-
February 2023 by Richard Harvey
Hello, I just wanted to leave a very big thanks to Ashton from the West Seattle Jefferson Square AT&T Store. I had emergency issues with my phone, and was in a panic as I knew he was closing for the day. He kindly stayed open, waited for me to get up there, and like a miracle worker, he fixed the issue in less than a minute! Amazing service from an amazing employee! Thank you so much, Ashton!Best Regards,Mrs. Margit Harvey
-
February 2023 by Hannah Russell
Came into this store just to ask a simple question on my bill, and the manager Maria and her employee Shane both helped me realize I was paying way to much for what I had and helped me get set up with a bunch of savings and even a new iPhone! This will definitely be my goto store now for any needs! Thanks you guys!
-
February 2023 by Jimmy Huynh
Super great and friendly staff! Helped me and I was in and out quickly. Highly recommend