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January 2024 by Dominique Thomas
I just purchased my used golf with Francisco Hunt and he is the best salesman I’ve spoken to ever! I used to work in a dealership and I struggled finding a car for months after I experienced the infamous Kia Boys. The moment I met with Francisco it was like a breath of fresh air! He was so nice and so informative and was always reassuring me through the process. I had originally had my eyes on a Mazda and he took proactive steps to give me other options that I might enjoy. When he sent me the golf the rest was history! The process of purchasing was also so smooth with Jameson Grus. He was so funny and a pleasure to work with as well and highly informative. I highly recommend both of these awesome guys! I love my Golf!!! Thank you Audi!!
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January 2024 by Courtney Briones
I recently had an exceptional experience at Audi of Seattle! Jamie, my salesperson, truly went above and beyond. His knowledge, patience, and attention to detail made the entire process seamless. Despite coming alone, Jamie made me feel incredibly comfortable and instilled a sense of trust. He programmed my car and my Audi app for me so that I was fully set up before I left the dealership. Audi of Seattle is not just a dealership and Jamie is not just the average salesperson; they deliver outstanding service and genuinely care. Highly recommend working with Jamie!
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January 2024 by Grant Gellatly
Recently had a great experiencing purchasing a new Audi from Audi Seattle. My salesperson, Francisco Hunt, was very knowledgeable, patient, and understanding of my needs. Oftentimes, salespersons can be too pushy but that was not the case with Francisco. He understood I was looking at other dealerships/models and quickly responded to any questions I had during during my decision making process. Would highly recommend.
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January 2024 by Makena Yee
My experience at Audi Seattle (University District) was excellent! I’ve been looking for a reliable car around the area at other Audi dealerships with no luck. I found a listing for a vehicle and I called the same day and spoke to Jamie Chen. He set up an appointment for me to test drive and look at the car the same day and he was an absolute pleasure to work with. He’s informative, listens to your needs and is very attentive. After falling in love with the car, he gave me time to make a decision and he walked me through the process of purchasing my car! All the Audi Seattle employees are kind and helpful, including Jamie. Nothing felt too pushy and they answered all of my questions. The process from start to finish took around two hours! Such an easy process. If you’re looking for a new car, definitely check out this dealership, I wish I went to this one sooner. I would’ve saved so much time. Definitely ask for Jamie, he was so easy to work with!
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January 2024 by Rupanta Rwiteej Dutta
I recently had the pleasure of purchasing a new Audi A5 and trading in my old car at Audi Seattle, and I cannot express enough how exceptional the experience was. From the moment I walked through the doors, the atmosphere exuded professionalism and genuine enthusiasm for Audi vehicles.Tyler Lindsay, my salesperson, played a pivotal role in making this purchase memorable. His knowledge of the Audi lineup, particularly the A5, was impressive. Tyler took the time to understand my needs and preferences, ensuring that the vehicle I chose matched my lifestyle perfectly. His friendly demeanor and patience made the entire process stress-free, and he answered all my questions with enthusiasm and expertise.The dealership itself is a testament to Audi's commitment to excellence. The showroom is immaculate, and the range of Audi vehicles on display showcases the brand's innovation and sophistication. The attention to detail in every aspect of the dealership reflects Audi Seattle's dedication to providing a premium customer experience.The trade-in process was smooth and transparent, with fair evaluations and a seamless transition from my old car to the new Audi A5. The financial team was efficient, ensuring that the paperwork was handled with precision and clarity.Overall, my experience at Audi Seattle exceeded my expectations. The combination of a stunning showroom, a knowledgeable and personable salesperson like Tyler, and a straightforward trade-in process makes this dealership stand out. I am now a proud owner of an Audi A5 and will undoubtedly return to Audi Seattle for any future automotive needs. If you're in the market for a luxury vehicle and top-notch service, I highly recommend Audi Seattle and, specifically, working with Tyler for a truly exceptional car-buying experience.
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January 2024 by M CZ
I’ve been leasing cars from Audi of seattle for the better part of 14 years now. The team there has been great as they have grown and evolved. For my last three cars I have been shopping/ using Ben Moses. He’s been great to work with, transparent on what and when my cars have or will be landing. He has made the experience pleasant. Highly recommend.(photo credit to Ben as well)With leasing vehicles from Audi of Seattle the return process has been easy, with my most recent lease return being early allowing me to trade into the car i first leased then ultimately purchased.Service department over the past few years has been great as well. Getting me and my car in when needed and working to get me back in driving, quickly.
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January 2024 by Rachel Xue
I visited multiple dealerships in Bellevue and Seattle but found them lacking in honesty and integrity. However, my experience changed at Seattle Audi, thanks to Jay Qin. His patience and assistance were remarkable. He offered me a favorable trade-in deal for my Nissan Rogue, which was significantly better than the $12,000 Lexus offered. I felt Lexus attempted to deceive me, claiming to be the top dealership in Washington and denying me a fair deal. Jay at Audi not only provided a great price but also excellent post-purchase service. I was so impressed that I recommended a friend to purchase a Q5. I am very pleased with my Q3.
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January 2024 by Trina
I am a long-term customer of Audi Seattle. Frequent flyer due to changing driving needs over the years. I have worked with one Sales Associate, Jon Pollock, for all of my purchases. Very knowledgeable. He is always thorough in explaining the inner workings of the vehicle's systems. The service department has always done a stellar job on vehicle maintenance and is very accommodating at getting you where you need to go if you are leaving your car. The Finance team has always been great team to work with. No inappropriate pressure tactics for extras you may not need. Excellent customer service all around. Thanks Audi!
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November 2023 by Mrs. T.
We had been loyal customers for over ten years and religiously had our car serviced at Audi of Seattle (where we purchased our vehicle). We took it in recently when there was a problem with the engine light. They diagnosed the car (said it was in great condition - just a missing oil cap) - and we needed new brakes, so we walked out paying 2k for the brakes and service. 10 days after the car was serviced, it began demonstrating engine problems. When we returned, they said our engine needed to be replaced for 15k. When we tried to work with Derek, the service manager, he was incredibly dismissive and would not take any accountability for the diagnosis of the engine they said was in great condition when we had just brought it in. We likely would've purchased or leased another car if it weren't for Derek's poor customer service and rigidity around the issue - he basically conveyed, "It's just tough luck for you." Also, similar to another reviewer (also with engine service requested), we were told there was a test drive on the initial visit, yet there was not.
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November 2023 by paul joseph b.
Our family has owned five Audis in the last ten years, four of the five were purchased at Audi Seattle, and all of them have been serviced by there. We've always received exceptional service. In the last year or so Sam has been our service advisor. He's amazing, very thorough, very professional, very efficient. We give both Sam and Audi Seattle the highest possible rating.
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November 2023 by Cindy Angiulo
I am extremely pleased with Jay Qin, Audi Specialist who helped me purchase my new A4 Allroad. From the first time meeting him, and through the car ordering process and delivery, Jay was exceptional and extremely helpful. He kept me posted by email and phone over the months before delivery. His knowledge is impressive and he worked hard to find all of my preferences. It had been 17 years since I purchased a new car (since my Lexus was in excellent condition and only had 60,000 miles). Jay supported me in saying goodbye to my old car and feeling great about my new car. I would definitely recommend Jay to anyone looking to buy an Audi - and be sure to ask for him by name. You will only have the best experience!
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October 2023 by Dan Cohen
Without being hyperbolic, did not believe that a dealership buying experience could be this pleasant. My salesperson Jamie made sure everything went smoothly and quickly. Reasonable trade-in value, beat/matched competitors on price, and managed to secure financing better than my private bank. Truly an A+ experience all around - nothing but great things to say about this place!
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October 2023 by Saurabh Bhatt
We had a great experience buying our Audi. Thanks to Francisco for providing excellent customer experience. He understood our needs well, was very knowledgeable and answered all of our questions patiently. He did not push us to make a purchase and made us comfortable with our choice. After seeing several other car dealerships, I do believe Francisco's customer obsession was a key differentiator and helped us go ahead with Audi. Overall a great experience buying our new car.
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October 2023 by Kevin Blanchard
Recently ordered and picked up an Audi SQ5 from Audi of Seattle. Worked with Jon Pollock and he was absolutely outstanding from start to finish. Jon communicated constantly keeping us aware of the status of our car as well as worked tirelessly to make the documentation and financing as smooth as silk. He also went out of his way to find any and all applicable incentives available to us. I would highly recommend Jon Pollock at Seattle Audi to anyone interested in an Audi. He was OUTSTANDING!
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October 2023 by Soes Hla
Thanks to Jamie Chen and Becky Simons, I had an excellent car buying experience at Audi Seattle. Over the years, we have been loyal Audi customers owning a Q5, a Q7 and we are on our second Q7 now. I really appreciate how Jamie factored in an Audi loyalty promotion to make sure we received the best deal on our car purchase. Jamie and Becky also made the car buying experience quick and efficient. I was amazed how I had the keys to our new car in less than one hour. I highly recommend working with Jamie and Becky. I look forward to working with them again in the future.
