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April 2024 by K T
They have a sign that says buy 2 pretzel PRODUCTS get 1, yet they charged me and a when i asked for a refund the manager gave me so much attitude and refused cause my products weren't the same and then kept my receipt. Then the cheese dip was solid and not usable. Just got to the Wetzel up stairs
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January 2024 by David R
Last week’s pretzels served lukewarm
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December 2023 by Andrelyn Izquierdo
I went to this Auntie Anne's years ago while working at the Southcenter Mall. It was a great choice for brunch or an early breakfast when there wasn't a lot of people there. Their cinnamon sugar pretzel is amazing! The place can get very crowded and the line very long, but it's still a good choice for a to-go snack.
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January 2023 by Carol
Had such a good time today, the staff was quick and I was able to get my orders really quick. Jack was extremely nice and helpful.
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December 2022 by Analli Serrano
Definitely coming back because of tyler his customer service was outstanding. He served us right away and the food was nice n hot 10/10
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August 2022 by Katie Lee
Had such a good time today, the staff was quick and I was able to get my orders really quick. Jack was extremely nice and helpful.
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June 2022 by adrienne macaspac
So I was here today, I added 3 cheese dips with my order and went to parking lot when I figured out that the asian lady with bangs didn't put any cheese dips in my bag. I have to come back again to ask for the cheese and that lady didn't even bother to give a single apology! She just handed me over the dips without any words at all!
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April 2022 by Kelly Bridwell
My pretzel was old :(
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April 2022 by Vivian K
This Auntie Anne's was a lot less busier than the other one in the mall when I was there- no line when the other one had a huge line! The service was fast and the pretzel was nice and warm, if a little greasy. It really hit the spot!
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January 2022 by misty
Complete disapointment. This is unacceptable. Will.never go back. How dare you serve a guest this. No pride in their work.
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January 2022 by Jess M
I ordered ahead through the mobile app and my order was ready when I got to the counter. The order was correct and the staff were friendly. Very good experience.
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November 2021 by Ki
This place is not sanitary. I spoke with Nick,the manager. His worker was playing with the dough without gloves. He seemed to think that there wasn't anything wrong with it! Gross.
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November 2021 by Jamal Johnson
The pretzels are awesome even if the employees seem to not have alot of experience.
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October 2021 by david lee
Very RUDE people behind the counter.
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October 2021 by Victor M.
Over the course of many years this is now my 3rd time coming here. Each time I've come it's been abysmal to say the least. No staff issues. They all seem to be working hard. But the flavor and the lack of quality is beyond comprehension. The pretzels were dry and over-cooked and the cheese container given with the pretzel is not heated up so you'll have a blob of cheese to go with your $5 pretzel. Even worse, our pretzels were cold within 50 ft of checkout. My suggestion: find another location to go to. This one is not worth losing $30.80.
