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February 2024 by Sally Thomae
Very compassionate people. Office staff and techs seem very happy, which is important! I've brought dogs and cats here for over 12 years and even though I moved a little further north I will still bring my guys to see Dr Bernstein. Other vets that I've seen have been good as well.
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January 2024 by Lisa Meoli
Can’t say enough about Aurora. I am afraid to write such a glowing review because people will flood there and then they will be booked! We have been bringing our dogs here for years and the care we receive is exceptional. Dr. Bernstein is the best! No nonsense, will give you his honest truth even when it is heart wrenching. They will care for your pet with the utmost respect and love. Also, they do not price gouge you, and always talk about a treatment plan before doing anything.
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January 2024 by Beau
We've been taking our pup and two cats here for the past few years. They've always treated our animals with the utmost care and attention. Like they're treating their own pets. Their prices are fair.
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January 2024 by Mitch Katz
This is a great team of doctors and vet techs. They have been taking terrific care of our cats for more than 20 years. There have been eight cats in that time and there have been many medical issues to deal with, which Aurora Veterinary Hospital staff have done professionally and compassionately. From the first vet visit to end of life, our cats have been well tended here.
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January 2024 by E C Key
We have been entrusting our beloved canines to Dr. Andrew B. and his staff for three dog generations now. We can't say enough good things about the care they have received at Aurora Vet. We would recommend them for their thoughtfulness and thoroughness to anyone looking for veterinary care!
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January 2024 by Jenny McGovern
We have seen several vets at this practice over the years and are consistently appreciative of their thoughtful, experienced, and kind advice and recommendations. They are knowledgeable and compassionate.
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January 2024 by Serena Tham
My dog’s appointments have always been on time at Aurora Vet Hospital and the staff has always been courteous and helpful. Dr Bernstein is informative yet conservative, which I like. I also like that unnecessary procedures, screenings and medications are not forced on us if the vet does not feel they are important or relevant. I am glad we found Aurora Vet Hospital and feel confident in their care of my dog!
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January 2024 by jake mast
Dr. Bernstein and Lola made my pups visit so easy and welcoming! So lucky to have the best Vets in Seattle taking care of our family.
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December 2023 by Nan Houston
l have been taking my pets here for over 20 years and loved them so much. Something changed in the last few years. Now they schedule a separate visit for every shot instead of combining them into the 6 mo/yearly check ups and they just told me if my pet has a medical problem during business hours l need to take her to an emergency vet because apparently they don’t do urgent visit anymore only regular check ups - which they seem to purposely schedule as many as possible of. l am so sad.
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December 2023 by Michael Wilson
I love these people. They rarely are able to provide me with good news, but the mess they provide is always accurate, timely and compassionate.
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December 2023 by Suzanne Pierce
My cats have been treated here for several years. I’ve never met such a compassionate, knowledgeable team - whether it’s a vet calling during his off-hours, a vet tech giving extra cuddles, staff giving tips for keeping my costs low, or the whole team supporting a client whose pet has just passed, these folks are the BEST. I love the COVID protocols they instituted, eg humans staying in your car and calling to announce your arrival, then tech coming out to escort the pet inside. Kept employees and human clients as healthy and reassured as possible. And I love how well they know my cats’ histories, and me - we all get good care.
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December 2023 by Terry Heiman
Your pets will get better attention from Aurora Veterinarian Hospital than you'll get from your own Doctor.
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December 2023 by Derek Markland
We have taken our animals to this vet office for the past 14+ years. We have absolutely LOVED the service and care we received under Dr. Bernstein, Dr. K, and Dr. Casey.I'm saddened by how difficult it has become to make an appointment. We lost two pets over the past 12 months who we were unable to get in for an appointment with them, and we adopted a new cat who we set up for an initial care appointment.That appointment was 2 months out. She ended up being sick and needed to get in sooner so we were referred to an emergency clinic.This was the 7th time we'd been referred to the emergency clinic in a 12 month period, each time requiring either myself or my wife to take a half day off of work.We called again recently to schedule an appointment for that same new cat and were told it would be at least 2 months out, and that if we'd brought her in before that they could see her sooner.We found a new vet office, non-emergency care, that was able to accommodate us within a few days, which meant neither of us had to take a half-day off to sit around in a clinic waiting to be seen.I don't know what has changed here at Aurora Vet, but it isn't for the better. We are saddened to walk away from a long-trusted vet, but it's become increasingly obvious that they are overworked, overbooked, and/or just don't simply care.When I called to express concerns, I was simply told "okay." Well, "okay, Aurora, and farewell."
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November 2023 by Sherrie Wreath
Not the friendly service you used to get at this vet hospital. Our animals have been going since they were born 12 and 13 years ago. The front team would barely acknowledge my presence or answer why the bill was so high. Over $800 for a dog and cat annual. The only response I received when I questioned the cost was “bloodwork”. The lady who brought the animals out was super sweet. I am not a negative review writer, however we will find a new vet for our fur babies. Covid isn’t a reason to be aloof or rude.
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September 2023 by Bao Han Ly
Dr. Berstein and his staff are friendly and efficient! This office has been our primary vet for our dog ever since we moved to Seattle a few years ago. They’re always happy to help in any way and we’re so glad to have found them!
