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August 2022 by Mrs C.
Roxanne is Amazing, and this is a fantastic Aveda salon! I had seen her for years when I lived in Seattle, and now I have to schedule trips to visit to get my hair done properly. Her highlights are magic; none of that stripey non-sense Mohawk pattern. These grow out beautifully, and my color is perfectly beachy! This most recent cut is easy to wear straight or curly, has a great shape and framing, and will grow out nicely (since I can't be there nearly as often as I'd like!!). In the past we've been through tons of different styles, lengths and colors, and I've always been pleased with the results. Her years of Aveda Training really show in how she is able to adapt current styles to whatever hair is in front of her. Plus, she's a super sweet and interesting human!
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July 2022 by Kylie P.
EDIT : hair looked okay curled once straightened its patchy and I have stripes on my head . Certain spots are different colors and looks worse then what it was before going in. 10/10 DO NOT RECOMMEND . Hair surprisingly turned out okay however the entire process was worrisome . The male doing my hair did not talk the entire time , was sighing like he was bored , the foils were a hot mess and he seemed very uncomfortable dealing with my hair. He would randomly walk away without saying anything (I had to ask another employee if he was coming back once) and he used a dirty brush with dark brown hair still sticking out of it (I'm blonde) to blow dry my hair . I noticed it and before I could say anything it was already in my hair . All in all - hair was okay , still not the blonde I asked for but turned out better then I thought it was going to all things considered.
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November 2021 by Jazmyn S.
My hair was down to hip length and my hairstylist cut off Way more than discussed. Only 1.5 in was supposed to be cut off and they cut off about 6 in without my consent. Not only did they do that but refused to give me a discount. I came in unhappy with my hair and left hating my hair even more.
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August 2021 by Erin S.
Man, I didn't think it could get worse! The stylist acted confident and said she could fix my hair no problem. Again showed pictures and said I really don't like warm tones, I would rather be gray or blue then yellow. Pic below is what I left with. I pointed out the strip of yellow in the mid section and she said I can try to tone it out but that is how balayage is, t goes light to dark. I am sorry but I have never had my Balayage turn out like this. This looks like an at home dye job!! What is going on with Chroma and Aveda salons, do they not train their stylists?
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July 2021 by Helen H.
I wanted a blow out for my birthday. I called several places the day of, and predictably most places didn't have an opening. I was about to give up, but luckily Chroma had an opening! The price of the salon services is dependent on the level of the stylist. My stylist took his time and did a great job on my hair. I was happy with the service. Aveda products are used here, so that was a plus.
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July 2021 by Rocket H.
After not having haircut for over a year, Andrew fixed me up well. From color to cut I know I received one of the best services in a long while. I highly recommend Andrew and looking forward to my next visit.
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March 2021 by Amber P.
Mary was the best to work with! I went with super long, stringy hair. I needed a cut that would give my hair life again. She took the time to get to know my hair and give me the love it needed. I left so please and happy with my hair again! Thank you, Mary for the love and laughs!! I appreciate it more than you know!
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January 2021 by Isaac P.
I've been to several salons in Seattle, and Chroma is one of the best. I love Aveda, so I'm happy they use Aveda products. The downtown location is conveniently located for me in downtown Seattle on 1st Ave. (I live in West Seattle, so it's an adventure getting out of West Seattle with the bridge closure.) The staff is friendly. There's a clean aesthetic to the salon, and I feel totally at ease when I'm at Chroma. The main reason I go is because my favorite hair designer, Jennifer R, is currently at Chroma. I've been going to Jennifer for as long as I've lived in Seattle (7 years). During very first visit when she was at another salon, I told her how I prefer my hair style, and every subsequent visit she remembers. Over the years I would stray from my usual style, and on my next visit we'll revisit it and go from there. She listens to her customers and takes note for your next visit. Jennifer's consultative approach is why I keep coming back, but it's also her rapport. We've hit it off every visit. Sometimes I laugh so hard I'm almost in tears. We use the time to catch up as she's working her magic with my hair. My time with her is like a mini vacation. There are two constants in my life in Seattle: my favorite bar (and bar staff) and my favorite hair designer. I'm fortunate to be able to see Jennifer during the pandemic. I highly recommend her and Chroma! BONUS: When you need to treat yo self, splurge and get the Pacific Northwest massage session. Ryan is a masterful massage therapist who took excellent care of me. I felt like a new person.
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December 2020 by Marko K.
Don't recommend the place. Master hairstylist didn't look or act like someone with 9 years of experience, the haircut turn out to be quite bad, novice like. All in all very unsatisfied with the job that was done.
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September 2020 by Sheena S.
I called yesterday evening to inquire about pricing/services and was able to make an appointment for the following afternoon. The lady who answered the phone was kind and helpful considering I am new to Seattle and unfamiliar with the area. I found the place without any complications. Luckily I was able to find parking right infront of the salon. They also offer valet parking next door if parking is hard to find. Upon entering, I was kindly greeted and my temperature was taken. They follow safety measures in regards to preventing the spread of Covid-19. I came in for a coloring and a trim. The spa is currently closed due to covid. My hair dressers name was Jen R. She and I went through different color options and she helped me find exactly what I looking for. I am quite indecisive, so this was a huge accomplishment for me. I chose cherry chocolate and I am IN LOVE with the color!! She is a great listener, very informative and pays attention to detail when it comes to styling. She even gave me tips on ways to style my hair. I had an all around great experience. She is very talented and I would recommend her to anyone! My hair looks and feels amazing. I will definitely be back soon to see her. Hopefully the spa will be open next time! I am very happy with the service and the outcome of my hair! Thank you Jen and Chroma.
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March 2020 by Ingvarda B.
Tristan is amazing! My hair is repairing and it looks beautiful. He is caring and thoughtful and listens to me. He is extremely talented and artistic. Highly recommend!
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February 2020 by Katherine Lopez
Great place small but packed with quality products well informed staff work with you to get everything just right. Always stop by.
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September 2019 by Brittanie C.
Had a great experience here with a blowout from Tristan! Great conversation, wonderful massage, super relaxing shampoo, AND I looked like a million bucks when we were done! I left Chroma feeling renewed and refreshed.
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September 2019 by Cassie B.
I recently made a big transformation from platinum to vibrant red. Tristan Balsam listened to what I wanted and made my red head dreams come true. He is so sweet and talented. I highly recommend him. I couldnt be happier with my hair
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August 2019 by Michelle T.
I highly recommend Apple as an esthetician. I had an amazing Aveda facial with her today and I legit almost fell asleep because I was so relaxed. She was sweet, knowledgeable, and wasn't overly chatty. You can tell she really cares about giving her guests a special experience. I also appreciated that she didn't push the products (which has been my experience with previous estheticians) -- she let the products speak for themselves and I ended up purchasing a cleanser and toner to take home. I only wish I lived closer to downtown because I would prob book her monthly! Thank you Apple
