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February 2024 by Luisi Hilt
Everything is fine, the gentleman is cool. At first I was a little suspicious (perhaps because of my culture), but everything was good, and cheap.I nail the stairs a little but hey, everything can't be done
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January 2024 by Tara Hildabrand
We left our bags here on two different occasions during our trip, before and after a train ride. Both gentlemen that helped us were very polite and we felt safe leaving our things there. The price was very reasonable and booking process was easy.
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October 2023 by Ryan Fogle
Fraud. Shady smoke shop stores bags and asks for more money.
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October 2023 by Harry Reynolds
Quick in and out!
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July 2023 by Karen Smith
Very convenient to Pikes Farmer's Market. Only problem is that you have to carry luggage down and back up stairs.
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June 2023 by Brian T.
Was mislead to think that our bags would be secured with some type of locker. Instead, it was just placed behind a counter of a smoke shop (NOT at Public Market), easily accessible with potential thieves. Also, warning that you have to carry your bags down a flight for stairs. We ended getting our bags back safely, but would hesitate on using the service again.
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July 2022 by Talia Vincent
Staff was helpful. If you need to store your bags for the day, this is the place. It is a bit hard to find but its there. They let you know when the store is closing so you have time to pick up your bags.
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June 2022 by Eddie O.
We made a reservation and paid at the Seattle location. When our flight was cancelled we reached out to Bagsaway to cancel our reservation. Several phone calls, messages and emails went unanswered. Now I see they are no longer open for business yet they still took my money.
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June 2021 by Ross R
Located inside hostel, enter and go up stairs
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December 2019 by Liam Dillon
I used this service in Vancouver in September - over 3 months ago as I write this review. When I arrived at the bike store to drop off my backpack, they said they were closing in a couple of hours because of the rain. Weird, and not Bagsaway’s fault, but it meant that half the day I’d paid for was now unavailable for storage. I emailed Bagsaway afterwards who agreed to credit a half-refund… and then weeks pass by without the refund. I email again, they apologize and say it will happen. Months pass by… nothing.
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November 2019 by Sarah Martin
The store owner was very friendly and kind. It was so wonderful to be able to leave our bags while we spent the day exploring Pike Place Market. It was convenient and secure. This is a great service! Thank you.
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October 2019 by Charlotte Sabourin
I was a little worried at first given the small number of reviews available here, but my experience has been mostly good. BagsAway partners with various stores (in my case, a convenience store downtown Vancouver). It's definitely convenient: I was able to drop off my luggage and then pick it up at convenient times for me. That said, I wouldn't do it if I had valuable items in my luggage: despite what the website says, there is no security seal put on the luggage. I have seen a similar comment on the matter elsewhere and I'm not all that surprised. Honestly, it's no big deal if you don't have valuables, but I would suggest clarifying that point on the website for the sake of transparency. Thanks!
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October 2019 by Janina Becker
Unfriendly especially to women. I should cancel my reservation and so on. Plus shorter opening hours than what I booked. And blaming me for that. Never again. Super unprofessional.
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October 2019 by Alan Baker
This place was a lifesaver for us when we arrived from a cruise and found that the cruise port bag check service was closed. Didn't have a reservation - we were a walk in. Charged $7 per bag for the entire day. It's located in a small smoke shop.
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October 2019 by Ali M.
The address listed is not correct. Walked almost a mile to the incorrect listed address with my 87 year old grandmother who has a poor knee and a toddler. I called 3 different times and was told that I need to go online and reserve. However, I was having problems loving in with my iPhone. Finally, after the 3rd call I was informed of the login issues and finally they would disclose the correct address which was located in a smoke store (bags stored behind counter) about 10-15 min away. Was charged $18 for 3 bags for 2 hours. Only good thing I have to say was man at the smoke shack was very kind.
