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October 2023 by Dave Olson
Awesome people here they're very helpful every time I go in there it's convenient quick great job with what to do and I always got your order correct
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September 2023 by Sam Fisher
I am very satisfied with the service I got I'm all the way on the other side of the country and these guys took care of me
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May 2023 by Karl Ehrmentrout
Absolutely horrible every time I've dealt with them. Too many bad experiences to share on here. The only time I use them is when all of my other options are exhausted. I would rate at 0 stars but it won't let me.
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July 2021 by Robert Reid
Great spot for some cool photo opportunities. I like these old buildings, it's a trip into the past for me.
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June 2021 by Krisna Mohler
Best place ever to do business! Super nice and professional, won't go anywhere else!
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November 2020 by sandeep powar
5 stars for Eric vickers , s customer service
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March 2020 by Chuck Kunesh
Can always get what I need. Knowledgable staff.
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January 2020 by Rudy Pantoja
Ballard Industrial is the back bone of our local economy and gotta love
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December 2019 by Jeff Mills
One of the oldest, and Best, hardware suppliers in Seattle. Not the "Home Depot " approach; these folks are Serious; best have your parts list in order; they are mostly dealing with tradespeople, although willing to work with a DIY homeowner if you know what you are talking about. Also, one of the very best Tool selections (in stock) in Seattle .
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August 2019 by Patrick V.
1 star is being generous. Every time I walk in I am completely ignored.I can say over the past 20 plus years of trying to shop here I have always be astounded by the poor customer service! They have two people at the counter and at least 5 siting at there desk behind the counter .These desk people are doing there best to not see you. I even asked one of the counter people for help and he just shrugged. I am done with ever shopping there again. I would rather give my money to Amazon!
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May 2019 by 2lits 2lits
Good people
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April 2019 by Team Human
You gotta have your stuff together when you come into this place. Don't expect to meander through the rows and rows of parts picking one thingamajig up here and there and putting it down wherever you feel like once you find the part you were really looking for. No. This is professional retailer set up for commercial business. You need the counter guy to come out to the parking lot to assess the damage on your ten speed? Tell you the best way to reattach the luggage rack to your car? GO SOMEWHERE ELSE. This is a professional place that doesn't pandor to self absorbed people.
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April 2019 by Anonyme Yeh
Wow this place is awesome! The lady at the sales desk is absolutely amazing when it comes to finding and figuring out every need for our fishing vessel 😎 Well done Ms. and we'll done Ballard Industrial...
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April 2019 by Gary Bamesberger
I just got $50 worth of free service while buying $5 of parts. What an exceptional place and historic too. Kudos to Dave who helped me get the parts I needed to get a job done in Ballard.
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April 2019 by Chad W. Campbell
Knowledgeable and helpful, perfect combo! And I didn't have to chase them down ☺ï¸
