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August 2023 by Jason M.
Great atm secure location after hours using your debit card. I just wish they worked Saturday.
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June 2022 by Carol D.
Moving from a small town in Texas to Seattle requires many business decisions, one of which was finding a bank and setting up accounts. The West Seattle, Admiral Way branch has been so helpful to me and made suggestions that have benefitted me. I couldn't ask for friendlier employees and all in all I'm very happy with my choosing this branch and bank.
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June 2022 by Aram K.
I am very satisfied with this branch . Convenient location and excellent staff. Bank is very clean and everyone is professional and courteous. Always they did try their best to ease my banking transactions . Please keep up the good work . It is a pleasure to bank with you guys .
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May 2022 by MyAnne K.
It's very unfortunate to see the negative reviews regarding this Bank branch. We now live in a world where, if someone doesn't like something, they are more motivated to complain rather than speak to someone to work things out. I think it's time to turn things around and have compassion for the bank workers who have to get up every single morning to show up to work while a majority of the community has the luxury of working from home. I don't come here often but when I do it is always wonderful great service. Whether I am having a bad day or not does not depend on the type of consistent great service that I receive at this branch location. Five stars goes out to the entire staff at this branch location who might've been possibly furloughed and without jobs since during the beginning of the pandemic. I will continue to support this branch location and i'm grateful that it is part of the community.
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February 2020 by Mike M.
I don't usually write comments good or bad about banks but this one from the beginning has very much impressed me. The manager is always friendly and knowledgeable. Everyone who I have come in contact with here has been very helpful. Especially Jeanette the manager, Randolph Loperena who is very knowledgeable and helpful. He really helped me out with a very serious situation and David. They have very caring bank associates who help you with anything you need and explain carefully the best loan or credit card info.