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January 2024 by Yi Li
Business hours are incorrect, they’re closed before 5pm
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March 2020 by Andy Po
Britney was very friendly and helpful.
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June 2019 by Daniel A.
I just spent a half hour, mostly on hold, attempting to report my card lost. Spent the first half telling the first guy my information so that he could identify my account. He then placed me on hold while "connecting me with Banner Bank." After several apologies, for the long hold time, he put me on hold so that I could be connected with a Bank employee. I spent the second half giving the second guy the same information and found out that he was also not a Banner Bank employee and wanted to explain to me that they had a high call volume. I believe the call volume could be cut in half if they were not gathering the same information twice using two separate offices and sets of employees. I gave up. I do not recommend having any problems during non-banking hours. The bank is farming out the phone service. I am so very disappointed.
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February 2019 by Doctor H.
Always awesome service. Adrien has helped me on many occasions and has always been professional and courteous. Glad my office banks here.
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December 2018 by Tyler Case
I used to use the ATM at this location. I stopped in the branch to break a $100 dollar bill to spend at a nearby business and was refused all services since I didn't have an account. Guess in will have to find the next closest ATM to fork over a $3 ATM fee to.
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March 2018 by Shakeya Brooks
The best banner bank in Washington I was having so many problems with my credit card I called my home banner bank in Kent “Awful†I spoke with credit card dept, couldn't help me I came here and a gentlemen named Patrick made one quick call and fixed everything this will be my go to banner bank from now on!
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November 2017 by Darrin Williams
Love these guys! They've been our bank since we opened La Toscanella South Park in February.
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December 2016 by T H.
It's too bad the Banner Bank service you get in Walla Walla does not translate to the folks in Seattle. But I guess one should expect that when going to a big city? Epic fail .. and she was the branch manager, Adrienne Tatge.
