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February 2024 by Daza Blanton
This place is closing soon...and good riddance! No one ever answers the phone! Have a question for the pharmacy? Be prepared to redial at least 72 times before someone even CONSIDERS answering the phone. When you actually get there, don't expect anything that resembles due diligence either, chances are they didn't even order what you spoke about, even if they said they would. Non-sentient lumps with clothes. You wouldn't see a more blank expression on the face of a person who died with their eyes open.
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February 2024 by Lena
Wrong open and closing hours
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February 2024 by ol' timmer
CLOSING: so another one bites the dust
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February 2024 by Hannah Schoener
Don't answer calls
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February 2024 by TheAggressivePear Aggressive Pear
The pharmacy doesn't answer their phone and is very disorganized.
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January 2024 by Chloe Rossman
DO NOT COME HERE FOR YOUR PHARMACY. Every time I have to fill a prescription there is an issue or a huge line. My doctor has informed me that they are not fulfilling prescriptions accurately. They never answer the phone.
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January 2024 by Pat V
So often out of things
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January 2024 by Peter Aasness
Best to avoid Bartell’s.
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January 2024 by Ira
At the past location, I was able to call ahead for a prescription. I would be able to speak to someone to have it ready by the time I arrived, as they had long lines.At this location, I have to call and call, the call is never answered, it continually rings. I have tried selecting the other options to no luck. I can understand being short staffed but the phone needs to answered. especially when I arrive and there is no line, but I still have to wait more than 30 minutes. Someone make it make sense!
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December 2023 by Andrea & Leila Moro
Drove 30 min to this specific Bartell's because it was the only one in my vicinity that had the children's covid vaccine in stock and their website didn't have any appointments available but clearly stated they encouraged vaccine walk-ins. We waited in line and were told they don't take walk-ins and just hadn't updated the website. In total we lost over an hour of our day and didn't even get vaccinated.
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November 2023 by sunnysideamps
This Bartels used to be a good store, well stocked, and with a good pharmacy. Now, it is the worst I have ever experienced. Today I, again, went in to pick up a prescription for a prescription called-in a week ago and they still did not have it. And, The pharmacy does not answer their phone, so you can't call-in to check on your prescription before going to the store and waiting on line for about 45 minutes-only to find out the prescription was not in-stock, but that no one ordered it. So, we have had it with this store. One week later and still no medicine? We are taking our business elsewhere. Note to Rite Aid-you are destroying what was once a good company (Bartells).
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November 2023 by Robert Howard
I really like their specials on kitchen suppies items like Fisher Scone mix & Adams Peanut Butter, the absolute best PB around! I called one day to ask the latter's availability but that woman hung-up on me. I called the next day and that woman told me that they were sold-out. They are good about rainchecks, if you are in the store at the time. Unfortunately, I am out-of-luck this time around.
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November 2023 by Lindsay Montgomery
The phone number works and I've seen people behind the counter at the pharmacy, but they do not answer the phones.Some real nonsense having to go in and *hope* they are ready to do enough work to fill my prescription
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November 2023 by Ryan Walter
Bartells has been the pharmacy I've gone to since I was young. Rite aid ruined this once beloved pharmacy chain. Prescriptions used to be ready in less than a day and I rarely had to wait in lines. Now the pharmacy is so understaffed from the corporate MBAs trying to squeeze every dollar that they can, making the shopping experience miserable. The availability of products is horrible, and the employees need more support.
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November 2023 by Lion Cub
I called the store, and they said the hours are 10am-6pm on weekends and 8am-7pm on weekdays due to how little staff is there, so disregard the website. They are doing their best, try not to be so hard on them!
