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November 2025 by Kao Xiong
Jon helped me with a checking account.
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August 2025 by Anne Queen
Philmon was helpful thanks !!
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August 2025 by Daniel Zollers
Devin S. is extremely helpful and friendly. He was funny and kind and so so so so so helpful! Definitely coming here for all my banking needs!
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May 2025 by A
No telling services, but the person I talked to was extremely helpful and got me set up with a debit card I could make an ATM withdrawal with. Great service.
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February 2025 by Justice B
Devin Spear has done an excellent job with his customer service with us. We sincerely appreciate him going above and beyond with taking care of us and our business accounts. He has excellent people skills.
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February 2025 by Sidney Wayne
After a not-so-pleasant call with an online representative regarding some questionable charges, I decided to visit my closest BECU branch to obtain a new debit card, realizing I couldn't possibly go 7-10 days without access to my account.
I had the pleasure of being assisted by Dena Nguyen, whose outstanding service turned my frustrating experience into a positive one. From the moment I arrived, Dena greeted me with a warm, reassuring smile and listened carefully as I explained my situation. Their empathy and professionalism stood out immediately. Dena quickly assessed the issue, patiently answered my questions, and guided me through the steps to secure a new debit card. They efficiently handled the paperwork while ensuring I felt heard and taken care of throughout the entire process. What I appreciated most was their calm demeanor, which put me at ease after a stressful start to the day.
Thanks to Dena’s dedication to exceptional customer care, I left the branch feeling not only relieved but genuinely valued as a BECU member. I cannot express enough gratitude for the level of service provided, and I would like to commend Dena for going above and beyond. This type of service is why I continue to trust and recommend BECU.
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December 2024 by Ju Tu
Devin was super friendly and personable! Delightful experience in a rainy afternoon.
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November 2024 by Joel Hettinger
Staff was friendly when I needed to change my PIN and they also recommended a few other of their savings against. The ATMs are brand new.
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November 2024 by Anna Stampfli
I went here to get a new debit card after a security breach and I was in and out in under ten minutes! Thanks to Devin for being so helpful!
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September 2024 by Mia Toles
Amazing customer service!
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May 2024 by Dago 1115
Quickly handled two of my transactions in one day. Personable staff. Extremely clean environment. By far best banking experience I’ve had.
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April 2024 by Anna Fish
I’m unfortunately frustrated and stressed for the last 3 years, the following charges are purchases I never made or authorized. Someone stole, scam and again debit card declined. Please close the account. Thank you
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April 2024 by Anna Taylor
I’m unfortunately frustrated and stressed for the last 3 years, the following charges are purchases I never made or authorized. Someone stole, scam and again debit card declined. Please close the account. Thank you
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April 2024 by Nikhil Kapahi
I don't know why it has such a low rating. It amazes meI didn't even have a BECU membership or account and I met Jordan who helped me set up the account and the Auto loan with in 30 minutes. I got the best rates from 10 different banks. I'm so amazed full five-star full service
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April 2024 by Walker Murray
Whatever BECU Investment Services says, just do the opposite.
