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April 2024 by Robiahu DylonBoone
A sterile bank. I can't wait till I hear the young one ask what it was like in a bank, did they really have all that money there in them? Did people try to rob them?.
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January 2024 by Brandon Lee
They don’t keep their outdoor bathrooms clean.
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October 2023 by Haydn Nitzsche
The staff here are incredible. Nice, efficient, and helpful. Particularly want to thank Jaso n for the amazing customer service!
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September 2023 by Jesus Castellanos
Repugnant treatment… they I lost my wallet and had to get a new card, I had my foreign passport & called ahead to know if I could use it to get a new card. They said I could I walked in and presented the passport, they said they couldn’t take the passport, then proceeded to tell me specifically it was because it was a foreign passport. I called customer service they claimed I could use the passport, then they said the clerk claimed I never presented the passport, it went to the manager, but then they claimed it was refused because it was expired, then they tried to pass it off again as to say I never showed them the passport.Ultimately they tried to push the blame onto me anyway they could. It was a repugnant and uncomfortable experience
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August 2023 by Byron Broadnax
Very, very friendly and professional. Informed me how to open online membership and manage the mobile app. Emily was quite helpful and so friendly.
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December 2022 by Kathryn Angus
I am so thrilled that I switched from Wells Fargo every issue I have is resolved so quickly and the staff really wants me to reach my financial goals. Never knew banking could be this easy.
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May 2022 by Suzie Casino
I can't say enough good things about this particular BECU. Every time I've ever had to visit, they've treated me with such professionalism. You're truly valued here as a member. I opened up a secondary account and it went quickly and smoothly. The only thing that upsets me is me missing my Sounders Debit Card ?
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October 2021 by Suzie
I can't say enough good things about this particular BECU. Every time I've ever had to visit, they've treated me with such professionalism. You're truly valued here as a member. I opened up a secondary account and it went quickly and smoothly. The only thing that upsets me is me missing my Sounders Debit Card ?
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December 2020 by Nancy H
Great customer service, friendly people, very knowledgeable about services and options available. The only downside to this branch is no parking. They say free parking on the west side of 1st. But there is NEVER anything available.
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December 2020 by Sonny Hakimi
I went today Tuesday 10-17-2020 at 10:30 am to add a new account and make a large deposit.I signed up and waited to be greeted and helped out. Employees were coming in and not greeting me or helping me out.I was there for 20 mn and not a single BECU employee bother to say hello or we will be with you.I was fed up with the poor greeting and went inside and an Asian female with glasses rudely asked me to go outside and that someone will be with me when they are ready. and then to top it off, a white tall man, bold, who I believe was an account manager, came and just waited outside like a security guard and did not asked me what are my banking needs for the day. Instead, he was giving me a harrowing eyes.I felt embarrassed, and harassed and just left for the Northgate branch who treated me kindly and rapidly.Beware of that branch and their zero customer service.
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September 2020 by Adrianna J.
Worst bank I have ever banked with for a loan. I would not recommend at all. They do not work with you for date changes. They will continually call you so you can pay them. WOULD NOT RECOMMEND AT ALL!!
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July 2020 by Oden Berry
Great service, get done everything I need.
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May 2020 by Nancy Hamilton
Great customer service, friendly people, very knowledgeable about services and options available. The only downside to this branch is no parking. They say free parking on the west side of 1st. But there is NEVER anything available.
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February 2020 by Keith Mickens
Helping a friend with Notary
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May 2019 by Sheen Hunter
The way any BECU is not very long and the tellers are generally very helpful and informative. I would not recommend looking outside to use the ATM since it gets vandalized and the little hole that its in they don't keep clean.