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February 2024 by Reade Whitwell
They've been my bank since Chase stole Washington Mutual during the Great Recession. They don't take advantage of me and they're convenient.
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January 2024 by Meru Y
I give one rate coz their is so bad. They took one hour for one customer. The location bad. Cheap bank cheap service.
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November 2023 by Teodor Podaru
If non of the banks are approving you, you can get loan with this company. But you regret later on. One word : Scammers.
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June 2023 by Carl Keller
My debit card was shut down due to possible fraud activity went the service center which provided prompt service and got me taken care of in a timely manner
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February 2023 by Galyna Velma
Good customer service ?
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January 2023 by Veasna M.
I arrived at the BECU branch in downtown Seattle a day before I went to Cambodia for a business trip. I was approached by James Middaugh, a BECU personal banker; he came to me, and I completed my document to close my old business account a week prior. I asked one of the private bankers a week earlier if I could take the document home so I could complete and I will drop it off after. So I finished that documents and arrived at the BECU branch a week later to drop off my completed paper to James Middaugh, who's a BECU personal banker; when I came, I handle over my document to James he just took it from me and placed it in the back of his office and did not take a look at my paper he handles over his business card and says he will process my account he assures me that he will help me but fail to do so and emails me his documents and says the paper that I dropped off is not completed with missing business document. He can only move forward once I complete additional documents that he will send through email and have me fill out ten documents. Extraordinary personal banker, I signed all the other ten papers James emailed me thinking I will. Still, he could have been more helpful. He doesn't know anything about his job; I wonder why BECU gave him his position. And I put my trust in time fail to do the most simple
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November 2022 by AJ Hammack
Marc and Albert were awesome and helpful! My favorite becu branch!!
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August 2022 by Becky Heckt
I think to make it better, they need to add more drive-thru cash machines!
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July 2022 by Rachel Sommer
Albert S. did a great job helping my parents this weekend!? He is very friendly and helpful!?
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August 2021 by Emma Yu
Long wait at this location. Got here at 1:25pm and waited roughly 30min just to remove hold on my zelle account. Please value my time as much as I do for you (for example, I saw one associate leaving the desk for lunch despite of long line and I respect their lunch time). They could have at least acknowledged or informed us it would take some time.
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August 2021 by Nick
Trash workers. Signed in an got skipped by 5 people who go there after me. Don’t go here the staff really dont want to help people
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July 2021 by Nick S.
Avoid this one at all costs. Got skipped by 5 people. The staff is rude and incompetent. Waited 30 minutes
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July 2021 by pamela jeffery
I love BECU its the best bank in the whole wide world and I've had a few banking account .
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December 2020 by Jonathan Fischer
They've temporarily closed again, hopefully they'll reopen soon
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March 2020 by Lucie LaCoste
Jennifer was so helpful, efficient and thoughtful about helping me with my immediate needs and giving me solutions to help my ongoing transfer options. I recently moved close to this location and I am so thankful for her excellent customer service!