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March 2024 by Joanne C.
I am not into big box shopping. I love they are family owned and that they treat every customer with respect. I had not bought a bed in years. The sales rep asked me key questions. We also went the the clearance outlet to see what would meet my need there. In the end I was fitted with the right combo I am so at ease that it will heve no wrenches...spending a fair amount of money. The service has been excellant, and it continues if there are problems down the road. This is so rare to find such integrity. They have my vote.
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February 2024 by Antoinette R.
This company went above and beyond for me!!! Wish they were closer! I live in SC and desperately wanted to purchase 2 lamps that had been discontinue. One was on display and could not be shipped without much effort from the sales manager, Sean, who worked with me from the start. I couldn't be happier, both lamps being shipped to SC for me! If this store was closer, I would be a lifetime customer! A+ on customer service!! thank you, Sean!!!
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January 2024 by Cameron M.
The reason I'm updating my review is that I had, what in my experience, was a very unusual thing happen. The owner of the company, not only called, but made a trip out to correct the situation with my mattress. Needless to say, I'm very impressed. I haven't experienced this kind of service in more than thirty years. It renews your faith!
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October 2023 by Tika Melroy
Had such a lovely experience working with Victor to find my perfect mattress, he was kind, patient, and so informative! From walking through the doors of the shop to the delivery people leaving my home everything has been perfect. I look forward to many years of the sleep on my new extra firm king bed!
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October 2023 by Lori Yeh
My mattress shopping journey at B & M was truly exceptional! After months of searching, Anthony became my trusted guide. His engaging and informative assistance allowed me to explore various options at my own pace.What added to the delight was the opportunity to explore some exceptionally high-end beds. In the end, I selected an extra firm latex/wool mattress, and it has truly been a dream come true. The added assurance of their exchange policy is a bonus.I wholeheartedly recommend Anthony to anyone seeking a comfortable and restful night's sleep. Thank you for the wonderful experience!
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September 2023 by Bobby F.
Customer Service personified! The attention I received from a sales representative who REALLY listened and asked incisive, astute questions was so appreciated and so very helpful. I only went to purchase a pillow but it was The Best pillow I've ever slept on. Seriously. They let me try out several of them! When it is time for a new mattress, THIS is the store I will go to. If you stop by and see for yourself, I think you'll come to a similar conclusion! Very highly recommended!
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September 2023 by Faith Lenhart
Highly recommend. No pressure sales, but also helpful. I got my new futon mattress yesterday and woke up today feeling great! Super happy with my purchase.
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September 2023 by Phyllis H.
After purchasing a very comfortable matress 2 years ago from Bedrooms & More, we decided to upgrade our sheets and pillow cases. We bought bamboo sheets yesterday and slept on them last night. They weren't to our liking. I called the store today and not only did the store owner let us return our used merchandise, but he offered to drive to our house to bring a replacement. That is really going over and above in service to the customer. It was really quite unbelievable. Huge kudos to Bedrooms & More!
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August 2023 by Steven Berley
Armon was great to work with! Accommodating to our need to deliver on the day we closed on our new home - i.e. we purchased furniture within days of closing. Being they have the trucks vs with other furniture stores that actually outsource delivery and don’t have say over delivery schedules, B & More serves their customers needs directly. Steven and Fang
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July 2023 by Ashley G.
I had a very unprofessional and demeaning interaction with a staff member. I haven't made any purchases at this business yet, but after seeing how their staff does not value treating people with respect, this is not a business I want to give my business to. Maybe it was just one bad apple that was having a bad day and taking it out on someone else, but unfortunately I will not be returning to this location.
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June 2023 by Cassia H.
I love the latex mattress, cover, and bunkie board I bought from this store. Alex was an expert, patient, interested sales guide as he helped me choose the new mattress that was right for me. The two people who delivered it also did so with expertise and care. I am so thankful to all of you.
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June 2023 by Elizabeth A.
Thank you Armon!! Your help, guidance and knowledge made my experience picking out a new mattress wonderful. No pressure, lots of patience and a deep interest in me being satisfied. I'm very grateful.
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May 2023 by Mark
I was prepared to spend about a thousand dollars on a new bedroom set but after the two times I visited the showroom, I was completely ignored and made to feel very unwelcomed by the staff members sitting at the desk.
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April 2023 by Olimar Pencil
Shopping at Bedrooms & More was a wonderful experience. A big part of that was Clare being so helpful and making great recommendations for my preferences. She gave me plenty of space to consider the options after answering all of my questions. Will be coming here again for future bedroom needs!
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March 2023 by Dylan C.
We absolutely love this store and have purchased a fair amount of furniture and bedding from here over the years. Bedrooms & More stocks a lot of high-quality, eco-friendly products, which we appreciate. The store is beautiful, and the salespeople are just wonderful, so the overall shopping experience is pleasurable from start to finish. Even the delivery folks are great to deal with. I highly recommend stopping at Bedrooms and More before heading to the big chain stores like R&B. Once you try shopping here you will understand why this place has so many loyal, repeat customers!
