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February 2024 by Anna Rea
Ryan was excellent and very knowledgeable.Thank you
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February 2024 by Cathy W
Best plumbing and Jose returned my after hours call within minutes. Jose was efficient and knowledgeable. Got the water flowing at my business within a few hours of calling them.
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February 2024 by Jenny Tan
I am a returning customer who found Best Plumbings service level excellent. Both the customer service representative and the technician were very friendly and helpful. I was able to get a prompt appointment for our emergency sutuation of a clogged drain taken care of right away.I would highly recommend Best Plumbing to my friends and family based on own experience in the past and also today.
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February 2024 by Chad Smith
Fast service! Fair price.
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February 2024 by Lee Ann Robertson
Very pleased with Best Plumbing! Excellent service !
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February 2024 by SeattleGal T.
I wish I could give minus 10 stars to this company. Their service was dishonest and unbelievably overcharged. I had technician A come to fix a leaky toilet that they put in four years ago during a remodel. It continued to leak, so a week later another technician came --and found that Tech A had put non-Toto parts into a Toto toilet, hence the continuing leak. Tech B put in the correct parts. It's now not leaking, but making a loud bang when flushed that it did not do previously. Then my perfectly working 2-3-year-old disposal suddenly quit. I did the usual (push in red button, try wrench) but could not get it to work, so foolishly called Best Plumbing again. Tech C came out, lay on the floor trying to get it to work --it would hum then stop. He said he didn't know, that I needed a new disposal. Reluctantly I agreed, and a new one was put in. It worked for half a day, then quit. I called again. Before another technician could come back, Tech B had come for the toilet. I mentioned the disposal as he was leaving, and he said he would take a quick look at it. HE FOUND THAT THERE WAS A GFC1 switch that had tripped, that Tech C had apparently not seen . . and had not tried plugging the disposal into another outlet. I HAD NOT NEEDED A NEW DISPOSAL that I was charged $1849.21 for!!! I called and spoke with a woman in billing, to protest that outrageous $1849.21 invoice that I had paid for this totally unnecessary service, and asked for a partial refund. She assured me that a manager would call me back. Although I have called repeatedly (maybe 10 times) for three weeks, no-one has returned my calls. I finally left a message that I would be posting my experience. I WOULD ADVISE ANYONE AGAINST USING THIS DISHONEST COMPANY!
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February 2024 by Jesus Gonzalez
$370.00 for driving to see the job?What’s the explanation behind it?Why not charge a full gas tank instead?We give free estimates in the fence business.
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February 2024 by Barton Cheng
I did not call for service but keep receiving text
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February 2024 by Manasa Tavarageri
UPDATE (02/06/2024)Issue was resolved - thanks to Mike (local manager) who helped with ensuring that my concerns were addressed and taken care of.01/31/2024: Good service - but will totally rip you off.When I asked the plumber how much the price would be - I got a “oh not much”. However - after fixing the unit - the plumber goes and charges an insane amount for a small pbar assembly.Do not go with these plumbers unless you have money to blow.
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February 2024 by 976magik
Friendly super efficient
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February 2024 by Heinrich Kaiser
Thanks Tony and Best Plumbing, you always get it done, two thumbs up!!
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February 2024 by Leslie Lemm
On time and very knowledgeable.Found the issue, repaired and was very clean.
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February 2024 by Person Face
Fantastic
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February 2024 by Ryan Orrison
Came out in under an hour when we had a drain clog in our building that led to water coming up through the kitchen sink and our tub. Caleb was friendly, calming, and incredibly fast. I thought he would be here for hours, but got it all done unbelievably fast so we could go to bed and put this worry to bed as well. Thank you for fixing this so we could get some sleep!
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February 2024 by Joe Neal
Last fall, Best Plumbing completed several projects at our home. After replacing an old recirculation pump on the hot water system, water was taking an extraordinarily long time to get hot. Although it required several trips back to the house, Best Plumbing persisted until the problem was identified and corrected. Throughout the process, the plumbers and office staff were professional and concerned. On top of that, Cameran, Mike, and Ryan were really nice guys and fun to work with.
