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December 2023 by Tom R.
I'm a regular user of the car wash.The neighborhood I live in has a lot of trees that are full of aphids, which means lots of sticky honeydew landing on your car, so it makes sense for me to sign up for their monthly subscription. I'll go through the car wash a couple of times a week.
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October 2023 by Berret M.
I don't normally feel the need to rate a car wash. But I had such incredible service when I was at this location. Gauge was such a big help when my sunroof was stuck open. Such an eye for detail. Really appreciate it!!
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September 2023 by Jason Sved
Scott at Brown Bear Car Wash noticed our roof rails were loose before we entered the car wash, saving us from potential damage and headache. Thank you for your attention to detail and professionalism!!
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August 2023 by Daniel Herman
Convenient and decent prices. Clean clothes and spray cleaner available once through to touch up areas that still have adherent dirt
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July 2023 by Justin
Not sized for even stock modern full-size trucks. Tow mirrors physically bump the side of the building when entering. On top of that, the overhead brush tore the plastic trim piece for the F150 tailgate step right off the truck and destroyed it, although that's probably more Ford's fault than Brown Bear's. The attendant did make sure to take the whip antenna off and hand it to me though, ensuring that it didn't get mangled too.Great place for a quick/light wash of any smaller vehicles though.
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July 2023 by Karen Powers
Great wash in a powerful tunnel car wash. There were no lines when I went.
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July 2023 by Tracy A
Plenty of staff to assist with payment and guiding you into the car wash. Vacuum machines only take cards for payment.
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July 2023 by Dolores W.
Lakecity Brown Bear is the BEST. STAFF IS FRIENDLY AND MY kona gets so clean. My family uses them to.
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June 2023 by Kim
The bumper of my car came detached (due to preexisting damage) in the car wash and they kindly helped me tape it back into place so I could get home. The attendant went above and beyond to help. Thanks!
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June 2023 by Kim A
The bumper of my car came detached (due to preexisting damage) in the car wash and they kindly helped me tape it back into place so I could get home. The attendant went above and beyond to help. Thanks!
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June 2023 by Yosemite Sam
Yikes! My car has new scratches all along the side after one trip through the wash. Will not be back.
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June 2023 by Tray G
I’ve been a monthly member here for a while, I only had cash on me. (wallet was stolen). The vacuum machine is only 2 dollars, the manager Scott mention he had no way of helping me. Since I only had cash. So I have to wait for my new cards to arrive in order for me vacuum out my car ?. This one star is not in regards of Him, but who ever his direct leadership is. You all should be able to turn on a vacuum or at least equip employees to do so. Invade customers has different situations. I just wanted to vacuum out my car after I got a wash but Scott the manager said he had no way of helping me out!
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June 2023 by Sean O'Connor
It's fast, effective, and better for the environment than washing your car in the street. I got the monthly membership.
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June 2023 by Joe Meenach
The wash was good but the vacuum was not very powerful even on the power up setting.
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June 2023 by Amelia Williams
I want to give a shout-out to the worker who asked me to make sure and leave a big gap between my car and the one in front of me, which was a wheelchair accessible van. There were no visible stickers indicating this, just some tiny lettering on the license plate, so I’m really glad he took the time to let me know. It’s great that your team is looking out for customers with special needs. Good job! ?
