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September 2023 by carlos bud
I reserved a car two weeks before at Tacoma airport in Seattle WA and when I arrived to pick up the line was so long that the wait time was 1.5 hours. I was able to cancel without charges and rent with National super fast and with a free upgrade.
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August 2023 by Prateek Ghate
I had an outstanding experience at this budget car rental location, and it's all thanks to Paul! From the moment I walked in, his professionalism and efficiency stood out. He provided me with prompt assistance, helping me choose the perfect vehicle for my needs without breaking the bank.Paul's attention to detail and dedication to customer satisfaction truly made a difference. He explained all the rental terms clearly and answered all my questions patiently. The whole process was smooth, and I was on the road in no time.I was pleasantly surprised by the budget-friendly rates this location offers, and Paul made sure I got the best deal possible. It's not often that you find such exceptional service at a budget rental place, and I'm grateful for Paul's assistance.If you're looking for reliable, affordable, and top-notch car rental service, I highly recommend this location. Ask for Paul – his professionalism, friendliness, and efficiency will make your experience truly exceptional. Thank you, Paul, for making my rental experience a memorable one!
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August 2023 by Paul Rosarius
Worst ever. Never again will I ever use Budget. I only used them because I was promised that we would be taken To the port. I had to call a specific number for handycap service. Then when we got to the airport it took 2 hours to get the care and the was thier so called Express. After we got the car it was so dirty. The windshield was disgusting the butens were disgusting the food and seats were dirty. Just terrible. Then we got to the place to turn it in ( the one that had the service for handicap transfer. Then I was told we'll they lied to you we don't have that service. Never againBUDGET-AVIS CAR RENTAL YOU ARE DEAD TO ME.
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August 2023 by Stephen Powers
Budget Car Rental provided top-notch service from start to finish. Easy online booking, friendly staff, immaculate car, and excellent customer support. Highly recommend!
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August 2023 by B impala
This place overcharged me on a prepaid reservation. They on added a surcharge of mandatory fees that made no sense when booking online. Next thing you know they charger an extra $18. Shady locally owned business.
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June 2023 by J. M.
Paul and Sherry were great. Fast service. Friendly staff.
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May 2023 by Michael Kaney
This place hooked us up with a GREAT ride, that we took down the coast to LA, and then over to Vegas at the end of August 2022. The guy at the counter was super friendly and very efficient!
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December 2022 by Kathe V
Excessive waiting for a car I reserved weeks prior. A bit disappointed waited 1+ hour. Waited in one line then a 2nd line for keys.
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October 2022 by Zach
Super quick service and friendly staff but was told it was a full tank and I would have expected it to be clean. Tried to drop it off after hours but they don't have the drop box.
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October 2022 by Adam Kapp
They were out of cars when I arrived despite having a reservation. However the desk staff was very helpful and I had a car after only a short wait. There were several people behind me, though; I'm guessing some of them waited a long time.
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October 2022 by Alexis Brown
Paul was a pleasure to rent a car from. The process was easy and he went out of his way to ensure we were happy with our rental. I’d highly recommend.
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September 2022 by Michael Wheeler
I've rented cars from other agencies before and this was the best rental experience I've had.The staff at this location, especially Paul, had excellent customer service skill and there was little wait to get a car. I booked a midsized car and they gave me a Toyota Prius as a rental which had exceptional gas mileage. Also, the rate for a week rental couldn't be beat!I'd highly recommend this branch if you're looking for a car rental in Seattle.
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August 2022 by Wayne O
We had planned on renting at SeaTac, but found that the off-airport rentals can be less expensive.We took the Link to Westlake Center then the Monorail to Seattle Center. A two block walk and we were at Budget.The office is located in Komo Plaza, one block from the Space Needle. Cars are in the parking structure, so they bring it around to an office entrance in the parking structure. It works.The budget staff was friendly and efficient.
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August 2022 by Ryan Miller
Started off unhappy, as there was no transportation provided from the cruise port (and was unable to get ahold of the location via phone beforehand) .. however, as other reviewers have posted, Paul really loves his job and is eager to please his customers. He and his wife are the most friendly down to earth representatives that I've ever dealt with at a rental agency. Honestly, on our way to the location we said to each other "we will never rent budget/ avis again" , but literally due to Paul's great attitude towards life/his business, I wouldn't hesitate to give avis/budget another try.... I just hope we run into more Paul's going forward!
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August 2022 by Zain Kassam
I wish all places had such personable staff. Extremely friendly and efficient. Will definitely use this office when renting a car in seattle.
