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August 2023 by George Commodore
I forgot his name but he broke it down so I can learn something new and also broke down each prices for me from cheap to expensive. Very helpful!!!!
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August 2023 by Skylar X.
Hella fucking rude. Asked for an estimate and the guy told me to "bring it right in. It'll cost thousands." When I said I don't have thousands and to give a more exact number, he said sorry can't help ya and hung up. This place is a joke. Save your time and money lol
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March 2023 by Rochelle Dobson
I have always hoped for an auto mechanic I can trust and rely on, and Richard at Burien Auto Repair is exactly that. Richard is extremely knowledgable and loves to share his knowledge with his clients so they better understand their car. Most recently, I had a leak in my vehicle so brought it in, Richard quickly showed me that the water was due to a clogged drain on my sun roof, then proceeded to show me how it should work (the left side of the card) and then what mine was doing (where the water was coming in). He cleared the drain and then showed me how it was working again properly. He didn't even charge me for his time or explanation- this is a true testament of someone who genuinely cares about their clients and equipping them with knowledge. I have also used Richard to fix my trunk mechanics and a few other maintenance issues and he has always been extremely helpful, straight forward, and trust worthy. Richard will tell you the truth, give you options, and let you decide, he won't try to up-sell you on services you don't need or confuse you- he offers everything you want in a mechanic PLUS his kind and helpful demeanor make him a top choice when picking out where to take your car. I definitely recommend Burien Auto Repair.Service: Auto maintenance
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November 2022 by Casey Dockerill
Called and asked about a recurring issue I’ve had with my car for years. Told me to come in and punch my card like everyone else”. Then proceeded to tell me to not come in because he’s busy. Great way to do business. I’m the guy with the Rav 4 btw ❤️
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September 2022 by Pee Pot
Called and asked about a recurring issue I’ve had with my car for years. Told me to come in and punch my card like everyone else”. Then proceeded to tell me to not come in because he’s busy. Great way to do business. I’m the guy with the Rav 4 btw ❤️
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June 2022 by Mike N.
Shop did repair to alternator and created more issues. Christi at the front desk was rude when I brought it back to have them look at it after a dealership told me during install a harness was cut. She said the mechanic could do it with his eyes closed and was rude. She hung up on me. I had to call to ask if they look at it. It was there for 2 days to tell me it wasn't their fault or any suggestions. Just rude. I will be telling everybody in the community and social media because of the service I received so no one has to go thru what I have and now have to still get my truck fixed.
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March 2022 by Ray Fung
Had some AC fluid leaking issue in the car and got it fixed by Richard in less than a day. Very friendly and fast service. Estimated cost was $170 but cost $90 eventually. Very good deal and definitely recommend this place
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February 2022 by Marcus S
They didn't even look at my vehicle and weren't interested in replacing my powering steering pump cause I wasnt willing to also pay them to replace the rack and pinion and tie rods as well. You don't need to be told what kind of shop this is.
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December 2021 by Lucien Maverick (The Glorious Groj)
The guys here were great. Got me right in, sorted out my damaged headlights, and even vacuumed the car and put air in my tires at no extra charge. Good people
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December 2021 by Erin Kelly
The owner Richard is super knowledgeable and very professional and friendly. I was new to the area, found his auto shop randomly. He fixed up my car twice with little notice in about a 3 month timespan. Efficient and expedient, highly recommended his work. My car runs great!Services: Brakes
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December 2021 by Christian Watkins
I received excellent and expedient service here. Richard is an extremely personable and knowledgeable mechanic. He didn’t make me feel stupid for not knowing a ton about my car. Highly recommend!Services: Auto engine diagnostic
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November 2021 by Elisabeth Seeger
Just the best place to take your car if you want someone to actually fix it right! Very professional, does what he says they will do and communicates very well. Burien Auto Repair is an excellent garage!Services: Engine repair
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October 2021 by Misty Scott
Called at 9am on a Tuesday morning. Had car towed there and by the end of the afternoon they had diagnosed the problem. I will ONLY go to Burien Auto going forward. My daughter also works at the dog daycare across the street and she has a dead battery. They had it replaced and car washed by the end of her shift. These guys are truly the salt of the earth! Couldn’t recommend them higher.Service: Check engine light diagnostic
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October 2021 by Alice Conom
Burien Auto Repair Inc in Burien has always given me excellent service and provided professionalism in every aspect. Richard knows what he's doing and will explain everything to you in a way you can understand. These guys are AWESOME.Services: Oil change
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October 2021 by Sarah K.
I've taken my Volvo station wagon to this place a couple of times now and the owner is so knowledgeable and open and willing to discuss his repairs the work scope and all his background when he is working on your car. It makes you feel like they are being open and honest and thorough with their work. I've always gotten my car back in great condition and will continue to go hereWhenever I need a service.
