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May 2023 by xXVoodooDollyXx
Purchased a car from here 5 years ago I just went to sell it and the carfax information is very different from the information I was given when I bought it. Turns out there was more than one owner before me and THREE accidents... So that's cool to find out way later. Other than that hey I've had a decent car for the last 5 years and I didn't spend 2 hours doing paperwork trying to buy the thing hopefully now they give you a more indepth report on vehicle history before purchasing
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January 2023 by Tyrie Hoxie
When Jeff owned this place we sure did do a lot of wheeling & dealing I bought over eight cars from him easily.
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July 2022 by Alexander Cintron
Easily the best car buying experience I've ever had! They were so friendly, helpful, honest, and personable. I am very happy and satisfied with my purchase! They even went down to the local auto parts store and threw in a new battery for me while I was finishing up the paperwork! I absolutely love my Nissan Xterra!
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June 2022 by Justin B.
I had to call the police. Two employees blocked my current vehicle from leaving on purpose and would not let me leave. I showed up with a pre approval loan from the bank and I test drove an 07 Camry. It had a bad clutch (I've driven lots of different manual transmission vehicles; new, old, fast, slow, big and small) and when I checked the oil it was no where on the dip stick. I told them I was not interested in the vehicle because of the clutch and engine oil issue. It's a very common problem with a 2.4 Toyota Camry. The employees angrily blamed me for the issue. I walked back to my current vehicle to head to another dealership and one of the employees then blocked my vehicle in with the car I just test drove. He then checked the oil on the Camry, topped it off, purposely smeared oil on my hood while looking at me, and then walked away to go work on a totally different car. I asked him to move it and he said I wasted his time so he can waste mine. I told I would have to call the police if he didn't move it. He still refused so I waited 30 minutes for police to show up and they made him move it. Piece of advice for the angry old man: Trapping people at your dealership will not get them to buy cars, also it's illegal as you now know. I didn't have to buy anything here to know it's a place to stay away from. Update to Mr. Jeff. I recently purchased a 2014 Honda. That does not burn oil or need a clutch. The truck I arrived with was a 91' and used as a truck of course it's a beater. The woman said it was fine for me to go to Snohomish, I showed her the address, 15 miles away. My apologies for having a buzz cut, a thin physique, and pale skin. You shouldn't make assumptions though. It make an a**out of you and me. BLM, Pro immigration, Hitler is evil. I had my shirt off and was stretching cause it was hot and you had me blocked in your lot. Might as well do something while waiting. You were not checking out the car I drove you were working on another. Honesty is the best policy. And if I was gonna race one of your cars why would choose and 07' 2.4 Camry? That part is just funny. Good luck selling cars that burn over a quart of oil in an hour. You are also not supposed to let someone test drive a car without checking their insurance first. Come on now Jeffy. Also I'd say a thank you is in order for pointing out the problems with your falling apart Camry before you try to sell it to someone else. And I was raised in a house with two parents who have never been to jail and both work time and taught me not spend thousands on a car that needs thousands in work. Now tell me where I'm wrong.
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April 2022 by David Wilcox
Great car for a super price. Very friendly and knowledgeable...I would give 6 stars if I could!!
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February 2022 by bella grant
Best car buying experience ive had. There was zero pressure involved, reasonably priced cars, and all drive well! This is the epitome of how to run a used car business. I didn’t even notice, but the car I wanted had a break light out. In under 20 minutes Jeff had it fixed! Within two days they had my plates. Francine and Jeff are an amazing duo, and I would strongly consider looking here for quick and easy service.
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February 2022 by SWEEP THE LEG JOHNNY
Very friendly and patient people, Francine made the whole buying process very easy and made sure I understood everything that I was signing. Highly recommend purchasing a car here.
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November 2021 by Bart Allington
Had an Awesome Experience with Jeff and Francine. I purchased a 1991 Ford F250 from them. I had it shipped across the Country to my home. Francine was such a pleasure to deal with. I was kept involved throughout the whole process. Paperwork was overnighted. Francine even had to send some a notarized Correction due to the Mass RMV and their outlandish rules. When Truck arrived it was clean and exactly as it was described by Jeff and Francine. I hope all my purchases go this smoothly. Thanks So much El Dingo says Hello
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November 2021 by Jacqueline Hause
Bought my Honda HRV 2017 about a year ago from Carsmart. I worked with Jeff and Francine who were both easy to work with. Jeff explained that the tires were worn down before I bought it and offered to help me put new tires on before I bought the vehicle. I declined this offer and decided to find a place later on to put on new tires, I just thought it was great that he was so transparent with what I was purchasing. Francine helped me with all of the paperwork, she was friendly and competent with sales. Overall, great experience. I recommend this place to my friends and coworkers.
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October 2021 by Bart A.
Had an Awesome Experience with Jeff and Francine. I purchased a 1991 Ford F250 from them. I had it shipped across the Country to my home. Francine was such a pleasure to deal with. I was kept involved throughout the whole process. Paperwork was overnighted. Francine even had to send some a notarized Correction due to the Mass RMV and their outlandish rules. When Truck arrived it was clean and exactly as it was described by Jeff and Francine. I hope all my purchases go this smoothly. Thanks So much El Dingo says Hello
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July 2021 by H C
We had a wonderful car shopping experience shopping with Francine and Jeff. They both were super kind, personable, helpful, honest, and in my opinion stand out drastically in the pretty murky world of car dealers. We love the minivan we just bought from them. It was very, very, clean and we got a great price on it. We'll be shopping there again.
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July 2021 by Tom Rupp
Friendly people and excellent customer service, willing to help you get where you need to go.
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June 2021 by Jin Lee
I picked up a 2009 Nissan Armada from Carsmart Lake City location.(I believe the owners name is Jeff). He has great inventory and amazing prices. I'm sure many people will stumble upon the website because of the competitive prices. He is honest with the cars he sells and the whole process was super fast.I wish I came to Jeff for my first car purchase.
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June 2021 by Wahab Alansari
Jeff is always helpful! Great guy!!
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April 2021 by Cyn Ann
Oh my ???This ‘business’ has to have been one of the greatest interactions I’ve had! I have spent 30 yrs in banking (Small Business most recently) so my Standards and Expectations are very high!Francine was a delight to work with - her knowledge, honesty (almost Unheard of in this industry) and willingness to guide my son Neil through the process was amazing! She is warm, funny, and professional.Please....IF you are in the market now or in the future for a used car do not pass this business by! You will not regret it ?Visit Jeff & Francine at Carsmart, Inc.