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October 2023 by Sissi You
Yuxiao Zhao is super friendly and efficient!!!
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May 2023 by AB CD
The male manager was extremely rude and asked many pointed questions, as if I was doing something illegal. I have never had such an unpleasant experience at a bank before. I would not recommend your bank to anyone!
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April 2023 by Xinyi Teng
(Translated by Google) Eddie has a very good attitude and handles business very quickly(Original)eddie态度很好 办理业务很快速
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May 2022 by Kun Chen
Great customer service , The branch manager Kefei is very helpful
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August 2021 by Kun Xie
Great customer service , The branch manager Kefei is very helpful
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April 2021 by Yu X.
My husband and I had been opening promotion accounts every year to receive the golden figures, and no one else actually talked to us about other services that Cathay Bank could offer. But Kefei, the new manager, he was treating us very professional and friendly, not only his customer service was impressive, but also he was very experienced and knowledgeable with all the banking services and products. He made us feel very comfortable to bank with him. Also he made some recommendations on IRA, Investment and even my son's educational plan, and his teammate Josephine was able to help us setting up all those accounts. Such a great bank, and Kefei is going above and beyond helping customers like us, truly appreciated. We will be bringing more friends to him.
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December 2019 by Tom L.
i was very pleased with the service with this branch particularly the professionalism and efficiency. I was asking mortgage loan through the branch manager Keife he was able to help me answering my mortgage questions and giving me all the details on what i need to prepare along with whats will be the estimated rate and cost, i now have confidence to start looking for houses. Staffs were trained very friendly as well to welcome me when i walked in, they gave me so much stuff, i was wowed by all their courtesy and friendliness.
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December 2019 by Yiyin Zhang
Shirley treated me gracefully. This is the best customer service I have even had in financial field. Really helpful to solve my problems and answer questions professionally. Highly recommended!
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December 2019 by 我还是一样的英俊今天的
Great customer services. Ke Fei is very nice and patient. He takes care of me very well.
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October 2019 by Arap A.
It this the worst bank ever ? Maybe it is. I came here recently to try to get a loan for a house and they refused me based on the fact that my credit is bad and I dont have a job ! Like who does that ? Do you really need a job to get a house ? Ridiculous !
