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January 2024 by Tracy Canlas
Alanna has been my SA at Chanel for more than a year. She is knowledgeable in the products available and does not pressure me in purchasing an item whenever I come to look around.
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January 2024 by Abhinaya R
I had an excellent shopping experience thanks to the outstanding assistance provided by Stephanie. Her product knowledge, friendly demeanor, and willingness to go the extra mile truly enhanced my overall satisfaction. I highly recommend their exceptional service.
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August 2023 by YUU
Seems the only store in Seattle. Lucky to get my favorite Chanel earrings. Lovely !Looking forward to seeing More classic designs .
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July 2023 by Rachel Wong
I had a wonderful two time in person experience at this location. No line to get in and the sales associates are all so sweet and collaborative with each other. Some luxe stores have upturned noses in major cities, but this team is the best. Ryan and Andres are a great pair and sold me two amazing bags I'll cherish forever. They had their team help package a bag's box to my home as a customized experience because the box was too big for me to travel home with.With my remote experience , my reps are responsive to text and extremely helpful with transactions. Kudos to this small team in Seattle. Love you!
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July 2023 by Mike K
Anyone who shops here is a dummy! Who would spend SO much on any brand??? You know these items are still made in China probably for less then 600% of what you are spending here! The rest goes to unhealthy anorexic role models. You are supporting an industry of vanity that abuses factory workers, models and corrupts peoples thinking into thinking fashion is for some reason important. Just to look cool, for your friends that only appreciate you for your looks and money instead of you? Grow up, quit your shopping addiction and save your money for something useful! ??
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June 2023 by Little White Rabbit
At any Chanel boutique, service can be hit or miss. This one so far I’ve encountered 2 not so friendly SA. But the rest are pretty good. Only time will tell. It is a small boutique. Go to Vegas if you want the full experience with lots of selection.
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April 2023 by Sarah McKeen
Shout out to the SA and security guard on the floor this morning (04/07/23) who were extremely kind, patient and enthusiastic with my 9yr old daughter who wanted to come in the boutique and browse today and ask ‘how much is this?’ - it made her day! I made it clear I wasn’t purchasing today (unusually) and we were dressed extremely low key and yet they still treated us amazingly A+++++++ customer service
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February 2023 by J Souza
Be prepared to place your name on a waiting list to enter boutique. Kim was the Sales Professional who assisted me and he was very knowledgable, attentive and kind. They have a nice selection and I am still debating on an item. The boutique is located in a corner of the Nordstrom building which has great natural lighting.
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February 2023 by C An
Called to ask if they have a mini flap and if i can order it if i go to the store. The sales person who answered (name Sahar??) Was extremely rude and combative and not at all apoogetic when a customer finds her rude. Heavy accent as well. For a \\\"luxury\\\" brand , they should do better training their sales people.
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January 2023 by Joanne L.
Stephanie was helpful and very patient while we looked around the store. I thought she was very professional helping with our purchase and helped also register our bag warranty online.
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January 2023 by Peter
Bad experience. Pretentious. It has gone downhill compared to a couple of years ago when I last made a purchase there. The boutique is cordoned off, requiring a waiting line for any potential customers to enter, if even to only browse. Today, at the moment I approached the store requesting to enter, the entire floorspace was devoid of any customers. Yet, they told me I needed to \"get on a waiting list.\" I pointed out they were literally empty but the greeter insisted they were busy. Ridiculous. This was not an issue with the Chanel boutiques in Montreal or New York. They have now lost me as a customer. That very night I placed several orders online with Christian Dior instead.
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November 2022 by Kathleen M. Beca
I was a little apprehensive after reading some of the reviews but I had a really lovely experience shopping with Ryan. I felt like I was treated super kindly even though the first time I visited I rolled up in my workout clothes. Overall super happy with my purchase and my experience and I’d go back in a heartbeat.
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November 2022 by Gretchen K.
Located inside the flagship Nordstrom store in downtown Seattle, the shop is broken into 2 spaces - purses, accessories, and small leather goods are on the ground level floor and ready to wear is on an upper floor of the store. It looks like you could make an appointment as there was a separate line for appointments and there was a walk-in. Because it wasn't busy when I went in, I walked in and was assigned an SA who was available. She was pleasant and allowed me to browse on my own for the most part. The purses and accessories were a little scarce, but at the time, they were in between collections and it's likely they were going to be restocking in the next couple of weeks after I left. Clothing was a little better stocked when I went upstairs. I did look at a pair of tuxedo trousers and they were beautifully made. I did end up walking away to think about it since they were very pricey. But the staff upstairs were very friendly and helpful. In terms of parking, you will want to find a lot as it is a challenge to find street parking. I found a lot a block up from Nordstrom's and we walked to the store.
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September 2022 by Sheila G
Always be able to find exciting and inspiring selection here that robs my wallet :p every time I come here. Stephanie is incredible! She is knowledgeable about the products and very patient with me and my friends.
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September 2022 by Ron Ko
Mark is the best! Time and time again, he has gone above and beyond to make sure we are 100% satisfied. I cannot thank Mark enough for every time he has came through and delivered. My wife and I highly recommend Mark for all your Chanel needs and wants!
