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October 2023 by Nick Anna Golla
Rayna really listens and delivers! The whole salon is great and super cute
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February 2023 by Maura Pagano
I recently moved to the area and have now been to Charbon for three cuts/colors. Joanna is a master at rich, natural color and I literally can’t stop looking at the cut I just got from Chloe. The salon staff are also super lovely. And to boot, they seem to always run on time! It can be hard to find your “place” when you move cities, I’m grateful to have found such a good salon.
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January 2023 by Nicci Tomlinson
The salon looks amazing and great reviews, but when I reached out to book an appointment I was told my consultation would occur first (which is standard protocol) but that I would then need to wait up to a couple of weeks before I can get in for my appointment?? As someone who gets her hair done often, the consultation is always included with appointment same day, as it’s literally a 10-15 minute discussion about what my goal is and how close we can get to that. Needless to say, not impressed with their initial process.
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October 2022 by Lynnie Ochoa
Rayna is absolutely amazing! I've been going to her for years for haircuts and she recently helped me chop my long hair into a super short cute pixie cut to prep for chemo ?
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September 2022 by Natalya Yudkovsky
Fantastic haircuts and styles. I've been seeing Chloe for a very very long time and she is friendly, meticulous, and has great suggestions on how to take care of your hair and your hairstyle. The salon itself feels like a small spa - a downtown oasis.
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November 2021 by C P.
I've been with Chloe now for well over 12 years. She has always listened to what I want, and gives great suggestions when you ask. I have naturally curly hair and she knows exactly what to do with it - no bangs that are too short or cuts that don't move with your curl. Over the years I've professionally straightened my hair, embraced my curls, had bangs, long hair, short hair, you name it. She's a master at what she does.
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November 2021 by Amy S.
Lahiki is a wonderful colorist and always does a great job on my blonde hair. I feel like this is the best salon in Seattle and I always walk out feeling beautiful. The girls here are so nice, the decor is cute, the products are awesome and I always go in feeling confident that no matter what I decide to do - they're gonna make all my hair dreams come true. Highly recommend this place and so glad my friend referred me here when I moved here! :-)
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October 2021 by R Tan
Good food and great service
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October 2021 by Jennifer D.
I went in to get my already light blonde hair touched up with a partial highlight and walked out with my hair two shades darker and ashy (when I specifically asked for golden). It's now a dirty dishwater blonde and is patchy in multiple places. I told the colorist exactly what color a previous stylist used and how she does my hair so she could follow that. She left the foils on me too long and under heat - which I didn't need since I'm already so light - and ended up breaking off my hair. To compensate for the color, she toned it down too much then it turned out grey/green. Now they won't issue me a refund and are insisting I come back in. Honestly, I'm scared to go back based on my first experience. I went to another salon to assess the damage and they said she overprocessed my hair and now I have to wait a few weeks with dark hair before getting it fixed. I have had the worst time finding a good stylist for blonde hair in Seattle, but I've never had someone make my hair darker until now. So disappointing. Giving two stars because I do have a friend who recommended this place and has beautiful dark hair, so maybe it's good for those with naturally dark hair. I'd skip if you're a natural blonde though.
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September 2021 by Steve S Johnson
Rayna riens as the Charbon stylist Queen. She even has a crown!
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July 2021 by Katherine Weekes
First time here, loved my haircut from Marcela! She really understood what I wanted but also provided good direction on the type of cut that would work best.
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July 2021 by Catherine
I don’t think I’ve ever been taken such good care of at a salon in my life. Not even kidding. Really thoughtful stylists, great listening & interpretation of what I was thinking about doing with my hair, friendly & warm. Highly skilled stylist & colorist - I’m still marveling over their work weeks later. Also, the space was really welcoming, without a trace of the slick & shiny, overwrought uber-glamour that run-of-the-mill punks like me find off-putting. Enthusiastically recommended!
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June 2021 by Brett Altman
I didn't even get a haircut here but the customer service over the telephone was amazing!
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May 2021 by Laura Gompers
I needed to take a few deep breaths before writing this review. I was scheduled for a bleach and tone while my partner was scheduled for full highlights at this salon and we just had one of the worst experiences with this business. For starters, I emailed them to schedule and they never replied so I eventually had to call in to be booked. Next, I walked my partner to her appointment today and moments later she called me to explain that they cancelled her appointment and sent her away as they hadn't booked her for enough time to do her full service despite her detailed email description of what she wanted done. They only booked minimal time for color which makes no sense and shows absolute lack of experience. After sending away a person that took off work and came all the way into the city to this highly rated salon they took no accountability and only offered to rebook her a month out. Imagining someone coming in for a wedding or special event to be treated this way is extremely unprofessional. For being a high rated salon one would imagine they know how to allocate the correct amount of time for highlights. My partner called in after and the owner only relayed that nothing could be done other than her waiting a month for a new appointment. Neither of us will return to this place and only after expressing that I was planning to write a review did they seem to show any remorse but still didn't offer a sooner date nor discount. TERRIBLE customer service. No accountability. We were invested in finding a consistent salon and they lost good business and showed no compassion or care. There are plenty of other great salons in the area and we advise the community to find another place that prioritizes customers.
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May 2021 by Evie Strobel
I have been getting my hair done at Charbon Salon for over 7 years - I have walked out looking flawless every time! Every stylist there is extremely talented - Rayna cuts my hair and not only is she super friendly but she is truly an expert! I recently got my hair colored by Lahiki and my hair truly has never look so amazing and felt so great. All the staff are super kind, knowledgably, and accommodating - and the salon itself is gorgeous! I also really appreciate the steps they are taking to be COVID-safe. Constant cleaning, social distancing, and mask along with the fact that all the staff are vaccinated wearing makes me feel really safe!
