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January 2024 by Meng Wang
Every person I interacted with here was friendly, they even accommodated a last minute appointment for me when they definitely were not expected to. Jack, the financial advisor I worked with was so helpful, I cannot thank him enough for all the useful info I was provided with. Definitely my go to bank for all my business needs now, they’ve earned my trust and loyalty with just one interaction.Not all branches are created equal, and this is an example of why it truly comes down to the people. Please never change, your South Seattle community needs you!
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January 2024 by Brian Le
If you are planning on opening a Business Account you need to make sure you work with Jack Qu! He is my go to banker and he should be yours as well. Super easy to talk to, super polite, and knows what he is talking about. A great banker is hard to come by so having a guy like Jack as my banker is a blessing. Thank you for your hard work Jack!
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August 2022 by C S
Went to open a Savings account there but they explained they currently have no licensed banking reps at this branch able to open savings accounts, just relatively new banking associates and one operations manager. They have one relationship manager currently in a six month training program for his license. They are all pleasant and friendly and said the only branches that have licensed reps who can open savings accounts or CDs right now are in Rainier or Uwajimaya, if you can't open an account online.
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May 2022 by Joah Snowden
Staff here are friendly, location is rarely too busy when I've gone.
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February 2022 by geoff langenderfer
There's a personal banker here, Jack. Thank you so much for the great customer service!
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February 2022 by Joah M
Great customer service, received the info I requested regarding my account.
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November 2021 by Mike Ngu
This is the best branch in Seattle!Hands-down, the best customer service of all the Chase branches in the city!Jack Qu is the most polite, young professional that I’ve ever had help me! And I’m old! HahaI guess I’m always so blown away with the staff there because they’re always smiling and happy, and after dealing with ‘Joe Piblic’ all day, it’s great to receive a warm welcome and speedy transaction… and they call you by name! Amazing customer service!
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October 2021 by Skyler Loth
Random closures, ATM always out of order.This location has let me down 4 times in the last year. Once the branch was unexpectedly closed and another THREE times the ATM has been out of order. Not reliable save yourself another trip and go to another branch.
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September 2021 by Michael K. Tran
The Chase fam at this branch, including the manager, is even kinder and better than those I’m used to in Manhattan (NYC crew were really cool too).They were instrumental in helping me solve through a problem just before going on holiday — as a result from an unfortunate neighborly incident.Aces all around, particularly the banker who delivered swift action, effective resolve, and dry wit to boot.
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June 2021 by Jake Bellavance
The manager is rude. Don't bank here.
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March 2021 by Liss T.
We popped in here for some business with a banker. She was super helpful to us in setting up what we needed. Our wait was minimal. Our appointment about an hour. & Not one but, two(!) people offered us refreshments on entry/were super attentive. The location manager was also very nice on follow-up. Everyone needs a brick & mortar bank sometimes! We found this one to be perfectly adequate.
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July 2020 by Kalany MACHIN
Chase Manhattan Downtown Seattle Washington Nice Meeting area and lobby
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April 2020 by Owen Lee
Staff are amazingly friendly and attentive.
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November 2019 by Amanda Cohill
Great customer satisfaction with this location never a problem or a long wait!
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January 2019 by Keith A.
Sat in lobby for 20 minutes. Never acknowledged. Banker walked by twice to go to printer. Never said hello. Then to find out you have to make an appointment to open a checking account. Big banks at their finest. Once a banker for nine years. Customer service gone to hell.
