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September 2023 by E S
Estrella was seriously great. I was having a situation with a check, and she really took care of me, and went above and beyond. It also is not a good day for me, but she really made my day better. Her customer service was excellent. She was patient, calm, and extremely understanding. Thank you for making my experience there. A great one, Estrella! ☺️
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April 2023 by Chelle Allen
Harnesh just provided the best banking experience I have ever had - and I’m old with multiple biz accounts here at Chase. Kudos! Loved your smile, attention to detail, easy conversation, eye contact. Just delightful. I’ll go out of my way to ONLY bank here with her. Yeah!
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November 2022 by Dan Watling
I changed from a smaller bank to Chase and had a good experience. The staff know what they are doing and I would recommend this branch to anyone. The only thing I wish they would offer is safe deposit boxes but it sounds like that has been discontinued for awhile.A previous review claims the bank doesn't exist, but it does. The pictures on that review are taken from the wrong location which is easy to figure out on Google Street View.
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September 2021 by Fernando Gatica
Idk how you call this branch at 9:01am when they open at 9am and they don't answer, is 9:13am and I have called 6 times and no one answers. Called another branch and the representative Monica answer in a second
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September 2021 by edward molina
I’m extremely upset and disappointed with this particular branch. The bank closes two hours before my arrival, and they were saying that I need an appointment. This is ridiculous because the back was completely empty.
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June 2021 by Matthew Scott
Great service, everyone was kind and friendly and my business with them was quick and went smoothly. Would recommend.
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January 2021 by Artemis P.
I've been banking with Chase for the past 8 years and I have never had a bad experience with them, but this particular branch is top notch. The first time I visited was after my marriage, and I had to change my name with one of their bankers. The process was so smooth and seamless, and he was notably personable which I appreciated more than anything after having to spend time at the social security office and the DMV. I know that this is a low bar but I am easily pleased. Most recently, I had to rush to the bank right before it closed for the day to get proof of income, since my current bank statement wasn't available yet. The woman who helped me was SO helpful, printed up multiple documents for me just in case they didn't accept the one provided, and was all around delightful when I came back the next day for a cashier's check. I can't remember her name for the life of me but I do remember that it started with an M. So mystery M, many thanks!
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November 2020 by Sharath B. Reddy
I closed an account within two days of opening it. These folks have zero customer and banking skills, especially when it comes to small business accounts. They sounds really professional and say yes to everything at first, but when you actually need them to do something, they send you from pillar to post and give you generic answers. So frustrating.
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October 2019 by Alisa E.
I opened up an account online and was having some issues with how I signed up. I called Chase customer service and they told me they couldn't help me but if I stopped into my local branch they may be able to resolve my problem. So stopped by my local branch not expecting much because I had a less then stellar experience at Wells Fargo the previous month. Anyway I ended up meeting with John Connors to try to resolve my problem. He was extremely professional and had a great attitude. He wasn't sure if he could fix my problem but he was going to do his best. He first tried to fix my problem online, then when that didn't work he talked to another bank agent, then they got on the phone and finally they were able to figure out how to fix my issue. I can't say enough about how John and the other staff went the extra mile and had such a great attitude the whole time. This is my first time banking with Chase and so far I am more than impressed with this bank. Such great people work there.
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October 2019 by Musha V.
I opened up an account online and was having some issues with how I signed up. I called Chase customer service and they told me they couldn't help me but if I stopped into my local branch they may be able to resolve my problem. So stopped by my local branch not expecting much because I had a less then stellar experience at Wells Fargo the previous month. Anyway I ended up meeting with John Connors to try to resolve my problem. He was extremely professional and had a great attitude. He wasn't sure if he could fix my problem but he was going to do his best. He first tried to fix my problem online, then when that didn't work he talked to another bank agent, then they got on the phone and finally they were able to figure out how to fix my issue. I can't say enough about how John and the other staff went the extra mile and had such a great attitude the whole time. This is my first time banking with Chase and so far I am more than impressed with this bank. Such great people work there.
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September 2019 by 黎天ç¦
Worst branch bank. I brought my coupon to register a new saving account two years ago. However, the faculty somehow didn't apply my coupon to my account. This caused I only just 20 cent for saving my $15000 for one year. So frustrated. Please improve your clerks' profession and pay more attention to your daily work
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September 2019 by 黎天琦
Worst branch bank. I brought my coupon to register a new saving account two years ago. However, the faculty somehow didn’t apply my coupon to my account. This caused I only just 20 cent for saving my $15000 for one year. So frustrated. Please improve your clerks’ profession and pay more attention to your daily work
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July 2019 by ทัวร์ คึกคัก
I’m looking for open new account.But my English language it not good. They’re body language so tired with me and push me to another bank. ??
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July 2019 by ่john P
I'm looking for open new account.But my English language it not good. They're body language so tired with me and push me to another bank. 😰😰
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July 2019 by ่john P
I’m looking for open new account.But my English language it not good. They’re body language so tired with me and push me to another bank.
