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November 2023 by Eric Mendoza
My wife from Canada just recently move here in Seattle, she would like to open a bank account and went to this branch and she told me that an employee here ask her if she is a US citizen ??and also He said that he need a proof of address before she can open an account. So my wife went to US bank instead. Chase lost a potential client big time. By the way my wife has a green card and SSN.
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September 2023 by Mia
Contact the Chase branch located at 1950 6th Ave, Seattle, this morning at around 10 am to inquire about exchanging Canadian dollars. A representative informed me that they can assist in placing an order for Canadian dollars at their branch, which would take two business days. Additionally, they mentioned the possibility of immediate currency exchange at the Broadway branch. However, upon visiting the branch in person around 2 pm in the afternoon, I was told that currency exchange is only available at the Broadway branch, definitely wasting my time.
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August 2023 by Than Toe Naing
Garmanie and Bryan are the most professional and caring bankers I’ve ever met. Shout out to them for resolving my issues regarding my account!
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June 2023 by Ronin Cunningham
I opened a bank account here today. I'm from Canada, so I wasn't sure how Zelle and Venmo worked. The woman who set up my account (Assistant Vice President) was extremely rude, was constantly interrupting me, and yelled at me while setting it up. Security ended up getting involved. I get that we all have bad days, but this was extreme. Bank manager was also very condescending and patronizing when following up. I asked her how it was handled on their end and she said "maybe from what I said earlier you'll have a clue" and then hung up on me.
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January 2023 by Vaithy Narayanan
I visited this branch for an appointment today. The staff and the manager were super nice and welcoming. I was expecting my work to take an hour, but it was done in 15 minutes.
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December 2022 by Raven H.
Very convenient location and enthusiastic staff. The upstairs JPMorgan Private Bankers were extremely helpful with my unique situation. I will be back for sure, as my condo is close by and I work at Amazon.
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September 2022 by Aspen
Very clean, security on-site, and the friendliest bankers. The bankers there are so enthusiastic and upbeat, and they are like themselves than super over-the-top professional. Very welcoming and helpful bank! ?
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August 2022 by Theodore Paradise
Alexa solved my problem, and thanks to her my experience was absolutely first-rate!
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January 2022 by Vinnie Babauta
Jazmine definitely built rapport and greet with excitement and joy! I would definitely be back to a financial banking relationship with Chase! Because of Jazmine chase was a marvelous experience! Thank you chase bank!
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January 2022 by Aspen Parker
Very clean, security on-site, and the friendliest bankers. The bankers there are so enthusiastic and upbeat, and they are like themselves than super over-the-top professional. Very welcoming and helpful bank! ?
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December 2021 by Min Joon So
The staff was super friendly!! I wish I can give 10 stars
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August 2021 by Raven Michaels
WOW! What a beautiful addition to the Westlake area, and right next to AMZN headquarters. The staff was so friendly and helpful downstairs, and the upstairs JPMorgan Wealth Management level is very swanky. I will be back for sure. It was easy to stop by during my lunch break. Just needed ATM today
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July 2021 by Alimu Mijiti
I had to change my original review based on a few interactions I had with this branch. The manager is really nice and friendly. Location is perfect if you live downtown. Great branch.
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July 2021 by Charles Cooper
Chase Bank has opened a new location in the heart of the downtown business district. This location had been home to a McDonalds for nearly 40 years, but time, changing habits, better local restaurants, and the lack of a drive through put an end to that. This small branch is open every day but Sunday and offers an ATM machine.
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June 2021 by Charles C.
Chase Bank has opened a new location in the heart of the downtown business district. This location had been home to a McDonalds for nearly 40 years, but time, changing habits, better local restaurants, and the lack of a drive through put an end to that. This small branch is open every day but Sunday and offers an ATM machine.
