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December 2025 by Zachary Zimmerman
I work next door to Chuck's, so the first time I needed service I figured it would be convenient. As with any new-to-me shop, I was nervous about getting overcharged or tricked into unnecessary services. But they have been timely, communicative, transparent, and helpful every time! Letting me know what services are essential and which can wait, patiently explaining things to me, and getting work done quickly.
I was inspired to write this post after their kindest act yet - last week I punctured a whole hole in a tire that I had recently purchased from them. After scraping it on a curb. The hole was so bad that I couldn't even drive the car the two blocks over to their shop. Eric left his desk immediately to come and help me inflate the tire, and when that didn't work swapped out my wheel for the spare so I could drive it the rest of the way. They got a new tire ordered on warranty, which came in first thing Monday. It took 3 minutes to swap on and they sent me on my way!
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November 2025 by Terry Fernsler
Considered my budget. Explained options thoroughly.
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November 2025 by Them Nguyen
You are so detailed and affordable price
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November 2025 by Sanjaya B
Honest work done, accurate estimate and explains the work done and shows the parts that were replaced.
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November 2025 by Megan Lewis
Outstanding customer service and honesty. They were patient explaining the problem and helping me understand my options. They were able to diagnose and repair a break problem even though they were not able to repeat the malfunction. I’ve come twice now for repairs and while I was loyal to my previous shop, Chuck’s has won me over and they have my business for any future repairs.
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November 2025 by Mahina Melim
This was my first visit to Chuck’s Auto Repair and I’ll definitely be back for any future repair needs! Their online scheduling system and after-hours drop off option made things hassle free. Dave was extremely thorough in explaining each of their recommended services after the initial inspection and offered advice on which to prioritize. The inspection report was broken down into “Requires Immediate Attention”, “May Require Attention Soon”, and “Checked & Okay” categories, making it even easier to determine which services were best given my budget. Big thanks to Dave and his team!
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October 2025 by Jennifer Ruskauff
They are so nice here, I've been coming for about a year and Dave has helped me A LOT. They always let me know what's going on and try to help me save money. Definitely go here if you want a reliable shop with friendly people. I reccomend.
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October 2025 by Lucy Deng
I’ve been visiting Chuck’s for the past three years, and I’ve had nothing but great experiences! Everything from the drop-off to the diagnosis report, estimates, and pick-up is super easy and stress-free. The staff is always so patient, explaining everything from the most urgent to the less pressing issues. They’re always happy to answer my questions since I’m not a car expert. When I wasn’t sure if I needed a new car, they also let me know if they think it would be a better idea than a major repair. They’re always upfront about what they think. They also took the time to deal with my extended warranty company to get some parts covered. I would definitely recommend them!
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October 2025 by Rick Jones
These guys are patient, thorough and highly skilled. They are ace troubleshooters and will find and fix those difficult and less-obvious problems that haunt you and your car.
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September 2025 by Angie Karp
They inspected and diagnosed an issue I was experiencing with my car, explained everything in clear detail, and fixed it while taking into account my personal situation. I’m safely back on the road and couldn’t be happier with my experience with them.
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September 2024 by Scott Porter
I drive from Everett to get them to work on my car, they are well worth the drive. I find them to be very honest. They do great work!
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August 2024 by Matthew Wood
I couldn't be happier with my experiences at Chuck's. The staff are honest and straightforward, they are knowledgeable, tactful when delivering good news (or, unfortunately, bad) and extremely helpful. I cannot recommend them highly enough.
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August 2024 by Jake Sale
Super pleased and excited to have found Chuck’s Auto repair!! Probably been going there for the last year/year and a half with some serious issues with my Jeep and have come away with issues not only fixed the right way but also the car in and out at a decent time. They are very informative, meticulous and great to work with!!
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August 2024 by Jane Summerfield
Chuck’s Auto Repair is exceptional! They’re keeping my 2006 Honda Element running like it was new- safe & efficient !!
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August 2024 by Tariq
9 years later and I still remember the awful experience here. I received a direct mail coupon but forgot it at home, and the Chuck's employees said I'm SOL. I was reminded of this experience today when I called Amazon because I forgot to apply a coupon to a purchase and they retroactively applied the coupon. Customer experience is everything, and people will remember decades later. Cheers.
