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September 2023 by Juliette Kelley
Love the ways the lights come on as I come down the hall and turn off behind me. love the fact that this place is heated in the winter, and air conditioned in the summer. I love the fact it's all indoors so when I pull inside the building I can unload my truck without being rained on! however ... the hours are not as easily available for me to get in and out. it closes fairly early in the evening, earlier on Sundays, and it's not open on holidays, which tend to be the main day that I can get in and out of there and have off... ::sigh:: but they're not open. if you're a minute late getting out past 7:00, you are locked in the building! Great building, great prices, great security, sucko access to my own stuff.
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September 2023 by Mina Douglas
Patricia was especially helpful at the facility. I’ve never seen cleaner bathrooms! The whole building is clean and feels secure, with an easy check in process.
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August 2023 by M O
This location is wonderful. Convenient location and excellent staff. In particular, I want to thank Patricia. She helped me out immensely twice today. First by helping me get the gum that someone had stuck on my lock off, and then by noticing and letting me know in time before they closed that I hadn't quite closed my unit all the way and the door was open. I was having a bit of a rough day and she was able to rescue it from going bad. She is amazing.
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August 2023 by Jaimee
Such a great storage facility! Clean, well managed and awesome customer service! Special thank you to Patricia for her help getting us set up with our new unit! She made it so easy and was a delight to work with! :)
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August 2023 by Srijita Pramanik
Seamless experience moving in. They email you the gate code, facility map and temporary lock combination after you sign the lease online. Once you’re in the unit, you’d switch the temporary lock with a brand new lock that is kept inside the unit. They have a free van as well that you can reserve ahead of time. It requires a cash $100 deposit. Parking is clearly marked as well, and they have carts all over to help you move boxes around.
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August 2023 by BRand
The staff was wonderful every time I interacted with them, and I felt that my possessions were safe at Cube Smart Storage! In fact, I left this location for another Cube Smart storage unit closer to my home which I'm sharing with my son. So this isn't goodbye, just a move to a different location. Cheers, and thanks for everything!
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August 2023 by Justin White
Patricia was amazing and so helpful!!! Full tour and even explained the gates to get in and leave. Definitely a secure place! Highly recommend stopping in and seeing her!
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August 2023 by Mina Joy
The staff were very nice and helpful with the entire experience. When making the reservation and checking in, they answered all of my questions very clearly. Overall a very easy and pleasant experience.
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July 2023 by Reija Parker
The staff was so helpful every time I came to my storage unit. They were always eager to answer any question I might have. The free moving van saved me a lot of money! The storage unit was clean and well maintained. It felt very secure and I never worried about someone accessing my storage unit. I was very impressed with this facility!
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July 2023 by Tea Cup
I love the personal and professional approach of the employee, as well as how efficient I building and set up. My only gripe is that those neon green locks aren’t available for customers
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July 2023 by Curtis Willis
Patricia. Is what or who made our experience so good! Thank u Patricia for making us feel welcome and going the extra mile !!!
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June 2023 by Bun L.
Rented a unit yesterday, i was helped by Daniel. He was fantastic, calm professional and answered all my questions as ridiculous as some of them were. Storage facility is clean and has nice big bay doors so driving my transit van in was a breeze. Overall very satisfied
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May 2023 by Bruce Barcott
I've been storing items here for nearly three years, downsizing from house to apartment, and I highly recommend this CubeSmart. It's always clean, safe, well lit, with plenty of moving carts. Staff is friendly and helpful. Great value compared to most other storage facilities in Seattle.
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May 2023 by Gene Frogge
Daniel and Patricia at the Seattle Aurora store sealed the deal for us. We visited three storage sites. They were professional and personable. Their responsiveness and attitudes were what made us choose this company over two others that were slightly cheaper but whose representatives did not impress.
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May 2023 by Baigazy J
Convenient storage and great people work there. Kind and open. God bless you guys! Only small downside that cars park inside and therefore exhaust gases accumulate for sometime, before being pushed out. Some old cars can really make you choke.