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June 2025 by Scott Kelley
I would avoid working with this company at all costs. It is a constant struggle to get medication, the communication is so incredibly poor that you typically have no idea what’s going on until you reach out to them when an issue arises. I know there are some people who work here who do care about the people who come to them for help, but as a whole, this company is just looking to make a dollar on those who are looking to get help.
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June 2025 by ranjun singh
Always professional and prompt. Helpful people here.
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March 2025 by Robert Bowman
They don’t give vaccines out.
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March 2025 by Ken Matheus
The absolute worst. They contacted me and told me they were taking over my medication filling because my insurance changed. Except! They never actually figured out to take over my prescription. They blamed the delays on my insurance and care providers. It turns out, I can go to a different pharmacy, offer no insurance info at all and get my medication for $500 less per month. Stay far away from this company.
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February 2025 by Tara Barrentine
If I could give it a lower rating I would. I have been waiting over 2 weeks for my medication. Still waiting
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January 2025 by Marianne Bryan
Medication was approved by insurance by Jan 1. Their website would not let us order the med. The chat bot said to call CVS specialty pharmacy. We called. Told them where to send it, they agreed to send it, told us it was sent. Then, two days after it was supposed to arrive, they canceled the order. Of course, they are not available on the weekend to talk with anyone to get this fixed. Nope, it will require another business call for an hour or more to get this fixed, maybe. CVS Specialty has abysmal customer service.
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December 2024 by Justin Mumma
Not an actual CVS store, only pharmacy
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January 2024 by Carolann Risenhoover
I absolutely love this pharmacy they have been instrumental in helping my father stay alive by assisting with my Dads JAKAFE prescription it is 20.000 dollars a month and insurance only covers a portion CVS has helped me understand how to secure other funding to cover the remaining amount and the medication has been nothing short of a fantastic so far .I could never Thank them enough for their assistance.
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September 2023 by Nick
I HATE THESE PEOPLE. if i could have any other pharmacy for my HU i would have it at this point. they cant do billing correctly, they dont get meds out on time. 1 star rating is honestly too good and google needs to allow 0 star rating for POS companies like this one
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July 2023 by Jennifer Norene
Awful.
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July 2023 by Ali Ali Ali
been trying to get my prescription for a month now, these guys have horrible communication, horribly organized, they cannot seem to communicate properly with my doctors office. I have never been so furious with a company in my life,
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May 2023 by Kelly Morris
They fill my Rx and give me reminder calls which helps but what I love most is that they will deliver my Rx to Alaska and take the insurance I have Denali care.
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January 2023 by David G.
I have used CVS since my doctor sent the script for my anti rejection drugs 3.5 years ago. For the first year everything seemed to work, no problems. They would call once a month to confirm my address and ask how soon I needed them. Great until they didn't call one month. I waited a few days, worrying. Finally I called them. It seems the tech who calls me was on vacation. No passover or follow thru, they just forgot me. I have medicare and a supplemental ins to keep the costs down, so there has never been a bill. The supplemental ins is there to cover co-pays for docs and meds. Never charged because I pay for the backup. this month a tech called to confirm, but, she said there a $181.00 copay this time. I said no there isn't because... She said maybe it's new this year, trying again to get the $181. I said no thanks, i will check with my ins. And if it is true I will pay. So my ins said I was covered. So call back to CVS, now they say that the charge was a mistake. I told her not to try to steal from me again. And am still steaming. How many people did she make this 'mistake' with? Did they fight back, or pay?
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November 2022 by Jenna Kennedy
Terrible at keeping prescriptions in order and refilling on time, the company has only one number to call for any issues my nurse has been persistent and that’s the only thing that has been helping. I can’t imagine how this program is still running. There are many people definitely older than myself who NEED medications and cannot get online to sort all this out. If I could access my prescription any other way I would.
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August 2022 by Daphne
Terrible. Good luck getting them to do anything about literally anything, or even care. Worst specialty pharmacy I’ve worked with so far.
