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March 2024 by CE F.
I've been a 20+ year customer of Eileen Fisher, and, more recently, of Eileen Fisher Renew. I have liked what they stand for and how they design and manage their clothing. Recently, though, I had a surprisingly bad customer service experience: a shipping notification without a tracking number, a missing order (more than 3 weeks past the stated delivery date), and nonexistent customer service (1 week without any contact, so far). I can only say "what's happened to Eileen Fisher?" I'm quickly turning into an ex-customer.
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May 2023 by marlee mckibbin
Such a great store with merchandise and employees. Always feel welcome
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July 2022 by Hillary F.
What delightful women work here! They're very helpful, very kind, and very informative. This place is such a gem. An extremely sustainable business, and the kind of one where there are multiple sizes of the same piece of vintage or second hand clothing.
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April 2022 by Lynn Drake
They helped me put together this cute outfit for my 87 year old mother. Thanks!
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February 2022 by Darcy H.
I love what this store stands for-------the clothing industry is a terrible worldwide polluter. Lots of colorful, casual, well-made, soft tops and pants. Good fabric and good stitching. Friendly staff. The clothes aren't my style, and neither are the sizes. (which are VERY hard to decipher, btw. I hate having to ask how much an item is but it just wasn't clear. The tags and labels are both hard to read.) The last time I went, most of the items were petite, and the ones that weren't were XL. That just doesn't help me, unfortunately. Could have been just that week though.
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February 2022 by Lourdes T
The Associates are phenomenal!!! The entire concept of Eileen Fisher's Renew & prices are fantastic!
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January 2022 by Chiemi ChiAmy206
Great staffs, great selection and great prices for quality clothing. I love this place. They have used and second. You just need to watch out whether there is a hole or rip. The back area has the best deals. Highly recommend it but if you are petite person, it may not be a good fit because the design tends to be more roomy unless you like that style.
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January 2022 by Clarice Litmon
Classic Eileen Fisher basics and wonderful customer service , WOW! Those ladies know how to do it right. Roberta is world class. I will be back to treasure hunt?
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September 2021 by Ellen Gengler
This is a MUST VISIT for any and all E Fisher fans. Great way to recycle E Fisher products and find some renewed new treasures.
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August 2021 by Chiemi ChiAmy
Great staffs, great selection and great prices for quality clothing. I love this place. They have used and second. You just need to watch out whether there is a hole or rip. The back area has the best deals. Highly recommend it but if you are petite person, it may not be a good fit because the design tends to be more roomy unless you like that style.
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August 2021 by Olivia Haidos
Whenever I come to Renew, I feel welcomed and seen. The team there is made up of such positive, friendly people- they really make shopping there feel both low-pressure and celebratory at the same time! This store remains the one place in the city where I know beyond a doubt I’ll feel comfortable in my body and in my style, and I’ll find pieces that inspire me that I’ll have for years. Cant say enough good things!!!
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August 2021 by Heather Mercier
I just love the concept of this shop and I really love the clothes: timeless, easy, beautiful fabrics. I went in today and really enjoyed the shopping experience! The people that worked there were super nice and helpful, too.
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July 2021 by Clarice Homair
Classic Eileen Fisher basics and wonderful customer service , WOW! Those ladies know how to do it right. Roberta is world class. I will be back to treasure hunt?
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July 2021 by L B Yockey Jones
Always so wonderful and such terrific associates!!!!
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April 2021 by P Lenee Hicks
Shannon was wonderful!I was able to find 3 separate timeless pieces that I can dress up or down while still caring for the environment. Awesome