-
August 2023 by Andrew
I’ve bought many, many cars new and used, over the years, and Robert and Craig were far and away the best salesman I’ve ever dealt with. I can’t recommend this place enough!
-
March 2023 by Joe Kerr
I purchased a truck at a reasonable price here,many years ago. A great value, solid organization, and short of guaranteeing 100 %, I would say it's a safe bet you're going to get a well maintained, and thoroughly checked out vehicle. These guys don't bother with inferior quality vehicles. They've stepped up their game since I've done business with them. And their no nonsense approach is appreciated as well. They've thrived at the same location and I would say that Emerald Auto is as good as it gets for quality, newer used vehicles in the greater Seattle area.
-
October 2021 by Dayne Remlinger
Best experience buying a truck ever, no hassle had everything ready and literally took me 15 minutes after writing the check. Craig is awesome!
-
March 2021 by Brett Luebke
⭐⭐⭐⭐⭐ 5+stars there is a reason this family owned business has been around for more than 35 years..
-
February 2021 by Sarah W
Had a great experience buying a vehicle here! Honest, transparent, helpful, and efficient.
-
January 2021 by Mika Hakkinen
He was great to work with. They have a good selection of quality work vehicles to choose from. I will definitely shop there again.
-
December 2020 by Arthur Bacon
The side door latch on my '99 Econoline did not work. I talked to Robert at the front desk and described the problem. He talked to the owner Jim and late Friday afternoon Jim was all over it. I am 77 and have seen a LOT of shops. From the super immaculate front office to the expert mechanics I would suggest this is the place to go for a van or Pick-up in Seattle.
-
November 2020 by Michael Collier
Great place to buy a really good used Pickup Truck or Van, just a couple years old, but they look brand new, low miles.Nice place. Nice people.
-
September 2020 by Dawn Williams
Very knowledgeable and helpful.
-
June 2020 by S. Fisher Qua
Robert is just remarkable to work with. He's generous with his time, honest, and wants to earn trust, which he had done with me many many times over. I bought a great can from him and counselled me all the way through with suggestions given what I was looking for. Old Seattle at it's finest. I'm recommending him to see my friends who are looking at vans.
-
March 2020 by Nani Kahahawai
Wouldn’t have bought a car with any other dealership , they are fast , well organized , very persistent, very friendly , and will get you in and out within in minutes! the customer service is amazing and they truly wanna find the best car that suits you! Thank you so much Carlos for getting me my dream car highly recommended!!! You and your team are perfect!!! Thank you so much
-
February 2020 by Don M.
So, although I'm an older guy (71), the last time I bought a vehicle from a "used car lot" was when I was in my 20's. So, I was nervous in visiting lots looking for a van for my business. After one near disaster at another Aurora lot, thwarted only by a mechanics review, I approached Emerald City with some trepidation. Totally different feel. A focus on the type of vehicle I wanted. Every vehicle on the lot looked clean and ready to go. Salesman Craig made a long test drive easy. Pricing seemed fair. Even better -- After purchase, after they had my money, after I had signed the "As Is" contract, I discovered to my chagrin that there was no spare tire hanging from the bracket under the van. We all hope never to change a flat but you kind of want the ability to do it if necessary. I went back to them with the discovery and they said they were surprised also. Must not have been on their checklist of vehicle review items when they purchased the van. Bottom line, Robert was able to find a suitable spare and I had it a few days later. That is an upright business. Thank you.
-
February 2020 by Marquis Holland
Had great experience with this guys they where very helpfully in getting the car i wanted very pleased would return
-
February 2020 by LaShawn Canter
Very knowledgeable with commercial vehicles helped me find the right one for my business
-
January 2020 by Bryan M.
We were totally happy with our experience at ECA. Friendly, informative these guys worked with us patiently while we took our time deciding what we wanted to buy. A very positive experience for us plus we got a cool van!
