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February 2024 by nino123100
The is one of the most pleasant experiences I have renting a car. They were very helpful and informative. Thank You.
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February 2024 by brerz
Ryan did an excellent job processing our car rental and recommending his personal itinerary for Olympic National Park. It turned out perfect!
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February 2024 by Jeff D.
This review is for the Seattle-Downtown (aka 3rd & Stewart) location, specifically: Brian and Ethan were both extremely helpful and Ryan was great, too! Brian went above and beyond and I really appreciated his assistance. I don't envy these guys working in this location, so to have them be cool in spite of all that goes on right outside their door/garage says a lot.
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February 2024 by Carolyn Luu
i rent a lot from ERAC and Saiwa was really kind and helpful throughout the process of our rental. she was patient, accommodated us and wasn’t trying to rush through the process. i really appreciated that
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February 2024 by Nam Phan
Rental process was mostly pretty smooth and easy. Pickup counter was nice, drop off was quick. The drive in and out of the garage is a little scary though so be prepared for that.
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January 2024 by Michael Kaiser
What a joke. Scammed me out of $8000 and counting! Will be taking to court!
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January 2024 by IM3 Global
Incredible service at this Enterprise location!We had an emergency situation with a rental car that we had rented from a different location on 4th Avenue that wouldn't allow us to drop off the car after hours which on the weekend were limited from 8am-1pm. This location allowed us to drop it to them afterhours and waived the different location drop off fee for us.We were so grateful. Thanks to RAYAN. You rock man!
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January 2024 by Aquila Granville
What a great experience! Finding a car, especially after a difficult accident, always seems insurmountable. But with the help of Julz and her manager "Q," they were able to turn a bad situation into a miracle. Our credit wasn't the best, but they fought hard and long for us to put us into an awesome whip that we now call our favorite family vehicle EVER. There will always be a special place in my heart for Ms. Julz who catered not only to me, but to my husband and family who sees her as a friend now. If you are looking for a great car at a great price, overlooking Enterprise would be a shame. Shout out to the folks over there for getting us into a car from this decade!
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January 2024 by Bee F.
When times were hard, enterprise went harder. The convenience of booking this vehicle was remarkable. An on-demand experience was great! I wish I got the gentleman's name to thank him. It's not always this pleasant. I actually switched to TURO for a bit. I gave enterprise a try again since I was going out of state. Super Thank You to you. Rental was on January 3rd Seattle location at 1pm. If ya find that guy, please thank me. Great attitude. It's not easy to experience good customer service nowadays.
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December 2023 by Gregory S.
Warning - do not get into an accident. we had one (car was hit in the parking lot overnight, police report filed and deemed not at fault). Connected Enterprise with State Farm (my insurance) and it is in Subrogation. I have received multiple letters and emails from Enterprise demanding the money, even though they are connected with State Farm (have a claim number and phone number). threatening me now with charging my credit card and putting a mark on my credit score. If you decide to rent with them, beware - they will not work with you even if you are actively trying to work on their behalf with your insurance company to get things resolved.
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December 2023 by Bruce C.
Entrerprise is always my first choice to rent cars from the airport. Both times in Tampa (in 2022) and Seattle (2023), we were in and out. I love that once we book our car rental online, we go right to the lot and take our car. The drive-off was quick and seemless. We were on our way quickly! The return process was just as easy! No problems except for a minor one where the fob battery was low in Seattle/Tacoma airport, but my minor complaint was handled very professionally. 5+ stars!
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December 2023 by Pierre Briet
Great customer service
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December 2023 by Ted Klinkenberg
Very efficient and helpful. Would definitely recommend.
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December 2023 by samsuhang limbu
Best deal, nice car and cheap price.
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December 2023 by Heidi Smith
Excellent service and great car. Dondre with Enterprise was the BEST! Will use them again!
