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April 2024 by Fatuma A.
Honestly booked from them a few times, I would highly NOT recommend. They are all very much confused. They misquoted me 3 time. They aren't very structured and even the assignment manager couldn't help me figure out what was going on where she had to get her branch manager involved. I was with my son in hopes to extend it, I literally left them the car and caught a ride carless. Rather that than deal with employees and a branch that isn't able to just figure it out. I've been to other locations in Seattle, trust me you're better off over there. More car options and most importantly more reliable service.
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March 2024 by Levi L.
This enterprise location is terrible. It took them over an hour to have my car ready, then one of their employees took my credit card with them to go pick up another person so I had to wait even longer once the car was finally ready. Plus their hours as listed if you call are incorrect, they open 9-2 Saturday rather than 8-1. Would not recommend coming here if you want an easy and convenient rental car experience.
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February 2024 by Macy M
The staff here is great. I have a narrow car port so when making my reservation I asked about the width of the cars, the employee looked it up and helped me pick a car that would be easy to park. Two weeks later I had to switch cars and they remembered that car size was a concern of mine.
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February 2024 by Daren Goulding
Becoming less of a fan of this place. From dirty wind shields, low tread on the tires to defective vehicles in general. I’m going to be returning another one today due to electrics problems. Really dissatisfied with this company. Try Avis next time.
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January 2024 by Rachel DeBusk
These guys definitely exceed what I expect from a car rental agency. Great job!
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January 2024 by alfredo alvarez
Very good good people
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January 2024 by Tai Nguyen
Good and friendly services
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November 2023 by Allen Mudersbach
They were really awesome when I told him I had a slow leak in my front tires of my rental car they told me to come right in and change it out with no issues and no problems I really appreciate that
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September 2023 by Iggy Strbac
Best car rental experience I've ever had!These are the homies you're looking for.
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September 2023 by Nana C
Terrible! Absolutely terrible service, dirty cars and false advertisement. I reserved 7 passenger large suv. I even called them after I made a reservation to make sure I get a 7 passenger. Took Uber paid $45 to get there and they brought out a 5 passenger Nissan. I was shocked. Our plans are ruined because of this establishment. And I had to pay another $45 to get back home. The blonde lady spoke to me so rudely I will never rent from enterprise again and I will make sure to move my corporate account elsewhere.
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September 2023 by Marlon Dutra
This is my 2nd time in a row Enterprise Seattle provides me a car with over 60 thousand miles. The car was old, dirty outside, rattling everywhere, and kind of sketchy to drive.If I'm paying normal market rates, I expect a new-ish car, like it's the standard across the country.
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September 2023 by John Ruiz
The guys at the 4th Ave office were great. I got rear-ended in the rental and they came through with a replacement.Nice guys and a big help.
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August 2023 by Larry Blackburn
We needed to rent a van for taking kids to a summer camp and back from the airport. Enterprise worked out great for us and the agent that helped me was fantastic. I would use enterprise on all of out rental car needs.
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July 2023 by Daniel Benner
Had to rent a car here due to a fender bender; originally was going to pick my car up on 3rd and pibe but they had a huge line and were really shorted staffed; this branch was awesome, Grant really went out of his way to make sure I got the car I wanted, and throughout the 5-6 weeks I had the car, he was always available to answer questions. Stand up work, definitely the best enterprise I’ve been to. Props to Grant for being considerate, knowledgeable, and professional; guy deserves a raise or a bonus.
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July 2023 by Maxx Cohen
Had a minor issue with a vehicle, Clayton and Cameryn helped us get on our way quickly! They turned a sour experience into a sweet one. Customer service is everything and this place has it going on!
