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July 2023 by Steven Rossignol
Excellent truck and service. Rented 3/4 ton ram and very happy.
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June 2023 by wiredawg2006 Smitty
Great customer service got me in and on the road in no time at all. Truck was clean and easy to drive for a 15 ft truck.
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May 2023 by chris telford
Great staff here. Always wanting to help. Rented several trucks and all either nearly new or older bit still clean/running well.
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April 2023 by liliane rouhana
Been a customer for years at this location, Great service every time we use them!! Very professional and helpful especially when one needs to move things at a short notice. I will not use any other company
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February 2023 by Brian T
Probably the best customer service at any Enterprise I've been to.Rented a truck from this Seattle location to tow a boat down to Tacoma. The customer service received from Britney Rodin, Matthew Poole, and Alex was superb. Super friendly, pleasant, helpful, knowledgeable, professional, and overall just the willingness to ensure that all my needs were met. They even brought out a second truck at my request since the first one had a long bed which I didn't need. By the way, both trucks were absolutely beautiful brand new 3/4 ton diesel 4x4's. Totally not what I was expecting...in a good way! Enterprise please take care of these employees, these are the type of staff that makes this location a 5 star experience. Will definitely rent here again! Thank you!
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January 2023 by Brian T.
Probably the best customer service at any Enterprise I've been to. Rented a truck from this Seattle location to tow a boat down to Tacoma. The customer service received from Britney Rodin, Matthew Poole, and Alex was superb. Super friendly, pleasant, helpful, knowledgeable, professional, and overall just the willingness to ensure that all my needs were met. They even brought out a second truck at my request since the first one had a long bed which I didn't need. By the way, both trucks were absolutely beautiful brand new 3/4 ton diesel 4x4's. Totally not what I was expecting...in a good way! Enterprise please take care of these employees, these are the type of staff that makes this location a 5 star experience. Will definitely rent here again! Thank you!
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November 2022 by Art N.
I made a reservation a week in advance. It was a pretty good price, and no charge to reserve a truck. They called me 2 days out and told me some trucks had to go in the shop and some customers didn't return the trucks when they were supposed to, so no truck for me. I'm #2 on the waiting list and they'll call me if they find a truck for me. Never heard from them again. Your reservation with Enterprise is worth about as much as it cost - nothing. Be prepared to scramble at the last minute to find another truck, and pay more.
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October 2022 by Brandon Rouge
Great truck rental location with friendly and helpful staff.
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July 2022 by Dennis Peery
These guys were fantastic. I wish I could remember the name of the gentleman that helped me. He was so kind. Had a van to help my son move out of his apartment. Everything went smoothly and I’ll be back in a few months to do it all again.
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June 2022 by Jaek Avants
Didn’t even bother contacting me to let me know that my reservation wouldn’t be possible, never mind I took the bus all the way from north bend. What’s the point of confirming a reservation if you’re not going to have the vehicle I need available?
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June 2022 by Karl Djordjevic
Train wreck. Truck not avaiblile when scheduled. No call back after was told truck was not available. Friendly staff.
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October 2021 by Gary Syck
For the second time in a row, Enterprise has saved our trips.There is something wrong with the truck. After years of faithful service, it has decided to act up. Just before Burning Man, the check engine light went on. Of all the possible causes, we chose to replace the spark plugs and wires. Take my word for it, if you are a weekend mechanic, don't try this yourself. What a pain! I ended up turning the job over to a pro. He was not up to the job and we ended up going to Enterprise at the last minute to get a replacement vehicle. That was the first time they saved us.When we got back, we took the truck to another mechanic. It was fine until we needed it to tow a trailer to Idaho. The adventure of how we got the truck and trailer off the side of the road is a long story. The important part for this review is that when we called Enterprise, they came through with an inexpensive (Compared to other truck rentals) vehicle for our trip. The friendly folks at the office got us just the right truck, helped us hook up the trailer and even pretended my girlfriend and I were married so we could put an extra driver on for free.The trip was a blast, but it took much longer than we expected. No problem adding an extra couple of days, they told us on the phone. They also let it slide that we were a couple of hours past the deadline when we finally brought the truck back.Thanks, Enterprise!
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September 2021 by Mellisa Calliari
Rented a Dodge Ram to move my RV 3100 miles. The truck broke down in South Dakota and cost us 3 days of travel. The 3rd Party Swoop left me high and dry. I had to find the fuel filter myself and find someone to install in. A 10 minute job took 3 days because Swoop was incompetent and couldn't handle the situation. However! Austin at Enterprise when he got my call we were still stuck did everything in his power to help us get back on the road and make everything right. He went above and beyond to help us. You can't control breakdowns but he made it less stressful once he was notified of our situation. I am truly impressed with his understanding and willingness to correct the situation in a timely manner. Thank you Austin!
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September 2021 by Mellisa Hernandez
Rented a Dodge Ram to move my RV 3100 miles. The truck broke down in South Dakota and cost us 3 days of travel. The 3rd Party Swoop left me high and dry. I had to find the fuel filter myself and find someone to install in. A 10 minute job took 3 days because Swoop was incompetent and couldn't handle the situation. However! Austin at Enterprise when he got my call we were still stuck did everything in his power to help us get back on the road and make everything right. He went above and beyond to help us. You can't control breakdowns but he made it less stressful once he was notified of our situation. I am truly impressed with his understanding and willingness to correct the situation in a timely manner. Thank you Austin!
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May 2021 by Allen N.
McKenna provided great customer service, clean, new truck, filled tires air pressure, etc. Will rent from here again.