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December 2023 by Elle Buchanan
It has only been 20 days and I already have headaches dealing with this place. I have very low hopes at this point. Pls ECU save your generic response for the next review.
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December 2023 by Tresa Thomas-Massiongale
Thank you, Express, for being awesome! You all do such important work serving the community!
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September 2023 by Lakshimi Dinero
I enjoy being a member of this credit union. The customer service is amazing they are always there to help in person or by phone. I have been banking with them for years now!
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September 2023 by Brenda Littleton
All I have is myphone the message was encrypted an by the time I get the code an back to the message it was to late then it said the tries were to many timenan locked me out an it took so long that my check order got cancled an I missed the introductory price as that code also expired I don't know why she just couldn't give me the imformation over the phone when I told the person on the pjone I had already made a trip into town to go to the lobby an the information given was not enough.
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September 2023 by Nell'z G
Helpful to point me to another credit union. Seattle credit unions sent are all closed down
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May 2023 by Khalee Kiazolu
Honestly, I used to have high hopes for this credit union, but after dealing with some disrespectful ill-manner credit supervisor, I lost all respect for this credit union. Not everyone goes to your credit union are illiterate. Whoever their credit department manager/supervisor is, he clearly doesn’t know how to treat/talk to people. This credit union isn’t what they advertise themselves to be, period! I definitely don’t recommend it!!!
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March 2023 by Irene Carlos
Express Credit Union has made it so easy to do online banking with withdrawals,transfer and loans at the comfort of one's home. Great customer service and support!
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November 2022 by gerry eardley
Took this loan out last year came at just the right time very convenient friendly service I like it so much it’s déjà vu all over as I am once again taking that loan
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September 2022 by Elijah Nihipali
They close early than they state maybe to get off early I've had problems with pulling money or even depositting money at ATM or store cash back and when I go in to ask them about it they say everything looks normal and try to turn it around implying that I am pressing the wrong buttons. Contacting is near impossible over the phone. Hey maybe they will change and my opinion of themwill too. So if you are looking for a bank that makes your life more difficult than it has to be, you found it.
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September 2022 by Jerry Dardenjr.
Express Credit is the Best, They help with all my banking issues.Thanks Express!!
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June 2022 by Sam Cruz (BlackSamEnt)
Can’t say nothing bad about Express Credit Union, they always came when I was in a clinch with great services like the Holiday Loan or PayDay Loan. I been with Express about 8 years and they have plenty of programs to fit just about everyone’s needs and if they can’t they will give you instructions on how to make it happen.
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June 2022 by Ronn Kess
Expess has been my " Lone Ranger " a number of years and I would"nt have it any other way, even while I'm up here in Alaska.
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April 2022 by Carmen Prettyman
I just spoke with Salvador regarding my personal loan and the information he gave me was thorough and complete. I appreciate him very much.I spoke to 2 other male reps and in short they were not rude, but did not offer any of the info that Salvadore did. One of them had me on hold for over 25 minutes and they never came back. I hung up of course. If I had been supplied with the infothat Salvador provided, it would have saved me a good 24 hours. I really appreciate Salvador
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January 2022 by Grady Mitchell
For all that are wondering,. Express Credit Union will be the financial institution you retire with. Elizabeth gets major, no, MAJOR kudos for her representation, professionalism and warmth to members' needs. Talk about above and beyond the norm, these folx work to see how they can approve you. No need to be embarrassed about your financial status or entertain the question, will they help my situation. They absolutely will as long as you are legit and committed to achieving your financial goals.
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January 2022 by Bessy Alvarez
We have been working with Express Credit Union since 2015 we got the best low rates on our car and home purchase this year. Elizabeth Escobar and Cisco are amazing team, they working hard through all the process with the best professional response to all our questions, friendly and kind people.Thanks Express Credit Union you made our dream come True.
