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November 2023 by Michael Mondragon
They charge a $10 per package fee to "handle" your pre-packaged, pre-paid, packages. If you can walk to a different location, do it.
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November 2023 by V I
I had great experience sending documents from this location.
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August 2023 by Ash Srinivas
Convenient, clean and friendly! I chose to try out this new FedEx location to print/ship since I live near the Hyatt Regency, and I’m glad that I did!PS - The staff didn’t mind that I brought my puppy along for the ride.
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June 2023 by D C
As everyone else has written, this place wants to charge you $10 to drop off prepaid, prepackaged, and completely pre-labeled FedEx shipments. At least the woman said she wouldn’t charge me this time since I didn’t know, hence the 2 stars and not 1, but it’s just kind of silly for a FedEx print and ship center to want to double dip on shipping costs already paid to FedEx. I understand maybe limiting size of packages you can accept because of the limited space, but there is zero logical reason to not act as a FedEx dropoff point when 95% of everything else has been done for them already.
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May 2023 by Liang Max
This Fedex branch was a total letdown. The staff there couldn't care less about helping out customers like me.I was the only one in line, but still had to wait for like 5 minutes before anyone bothered to help me. There were 3 dudes behind the counter and they barely acknowledged my existence.I just needed a shipping label. The guy at the counter told me to use their computers. There were these groups of people hogging the computer seats but not actually using the computers, but the guy didn't even bother telling them to move.So, I had to whip out my phone to generate the shipping label, which was such a pain. And the dude who told me to use the computer didn't offer any help when I had questions about the website.All in all, that Fedex branch was a total fail.
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May 2023 by Aldo B.
I know these hotel fedex always get bad ratings because of the service charge. Everyone gets mad about it but there's honestly nothing the employees can do about it. I had a good experience today with the lady that was working there.
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December 2022 by Jue Wang
Needs to update their hours. Open til 5pm
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October 2022 by Yiwen Luo
Charged extra fees for already labeled outgoing packages dropoff. Ridiculous!
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October 2022 by Shane Blair
Is not a FedEx location that does returns. Says this nowhere, horrible service
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August 2022 by li Ethan
Need 10 dollars extra changer for drop off because it’s in the hotel. Don’t wast you time to drop off you FedEx box
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May 2022 by Stephan Hoermann
They charge you $2 so you can go out of your way to pick pick up your fedex packages during business hours while you can pick up other packages at any time for free from the hotel lobby. Such a terrible customer experience.
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September 2021 by Mrs. Smith
It was wonderful having a FedEx at our hotel. The manager was very sweet and patient with all my questions. 10/10 for FedEx.
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July 2021 by Justen Eide
Closed during advertised business hours
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July 2021 by Bruce Nourish
Not open during advertised hours.
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January 2020 by Jamie Campbell
Additional fees at this location. Walk two blocks to avoid $10 surcharge.