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January 2024 by Lora Poepping
I brought in 6 100-year-old blueprints to be scanned and printed, to be used as art in our home. Dustin assisted me and he was OUTSTANDING in his degree of customer service. Not only did the scans come out beautifully, Dustin advised me on the paper selection (ideal!), and even rescanned one of the prints to get it close in size to the other five. Great job Dustin! Thank you!
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November 2023 by C J
Very helpful
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October 2023 by Kayleigh Celaya
Andrew was essential to my success with this extremely important project. Security and accuracy were imperative and my deadline was incredibly strict. Not only did Andrew and the team deliver ahead of schedule, they worked with me every step of the way. Very professional, with obvious expertise. I felt valued as a client and will continue to bring my business to this store. I have already recommended this office to my company’s region of team leaders and directors.
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July 2023 by Kyle Cooper
One guy working at 6pm on a Thursday, line 6 deep fielding phone calls - Understaffed
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July 2023 by Linda E.
I needed help taking apart a prior PDF and making a new one to make a postcard for publicizing a book I authored. I also needed help attaching a QR code to it. the staff was efficient, helpful, gave me good ideas, and then emailed me the file we created so that i could place my order online (vs in store) -- a suggestion which saved me $150.00. I worked with Andrew and felt the customer service and attention to quality was outstanding.
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June 2023 by Watts UponATime
Thank you to Dustin and the FedEx team for your help formatting and printing our wedding signage. We came in a week before the wedding with digital files from Canva for our table numbers, place cards, and signs. Dustin patiently took the time to walk me through the email submission and file formatting requirements for the best final products.It took two days for printing and the final products were high quality, on par with much more expensive wedding vendors, but for much lower cost! FedEx printed, cut, and folded our products. Thank you for being part of our special day!
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May 2023 by Trina D.
Last minute tax form emergency got fast and accurate help! Guy there went beyond the beyond to help including staying a few minutes after her was supposed to be off!
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April 2023 by Nathaniel K.
FedEx has problems shipping, I was told to take the scooter to be returned to the FedEx store, so I did, they said they couldn't take hazardous waste, but set me up with a call center that had me take it to another FexEx location. The second location refused to accept it, so back on the bus 1h each way, and they said I had to either take it to a location 20 miles away (not on a bus line) or have it picked up... To avoid the insane journey and carrying the 50 lbs + scooter (charger+packaging+super bulky & awkward) over a mile by foot I opted to have them pick up. The option they wanted was to leave the scooter outside of my building in the rain next to a homeless encampment, and after speaking to a manager at FedEx, he made a "special exception" for me to leave it outside my condo door on the 23rd floor, and they'd collect it the next day (Monday). So on Tuesday I called back (it's difficult because the "speak to a representative" option requires me to have an established account, as a private citizen the only option is "when you have your account number feel free to call us back; goodbye!") So after spending 2h trying to get a person they inform me they have no record of the scheduled pickup, and can set it for the next day (Wednesday). I agree and they finally picked it up. FedEx used to be reliable and do at least the bare minimum (I used to love FedEx) but what it's turned into is a nightmare. Seriously try and call FedEx for a pickup return (prepaid, label already on the box) without having an account number... One word... Impossible!!!
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February 2023 by Fix Salon
I want to give a big thank you to Victor today. He totally came through to help me get a short notice print order through.I have never been disappointed with any of the work they have done. I use them to print all of our marketing material.This location is like my second office. Everyone is always so friendly and helpful. I’m lucky they are my local print center.
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December 2022 by Alexandra Mitchell
andrew helped me pack and ship my enormous monstrosity of a bike today. he went above and beyond the call of duty. excellent service.
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October 2022 by Steven K
Thank you Victor!Needed help with print options and had excellent service and pro help here.SteveRenton
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August 2022 by Prussia P.
Incorrect hours. I guess they're just open when they feel like it? Very unreliable. Super annoying when you're relying on them.
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July 2022 by Casey Franks
Victor helped me at the desk and was extremely friendly and helpful. He made my visit simple, fast, and easy. Great employee!
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July 2022 by Kimberly H.
In my humble opinion one of the best FedEx Centers in Seattle, and I speak from experience. I'm a small business owner and rely on them for all my copy services. They deliver results which impress my clients and I'm always very pleased by the quality of customer service. Overall, the staff is extremely accommodating and patient, and there to assist.
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July 2022 by Kshitij Gupta
Process was quick and easy and staff member at the front was friendly and took my package without any hassle. Not sure why there are so many bad reviews because everything was fine
