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July 2025 by Ish
I've been a customer of FedEx for years. I mostly copy and send very important and sensitive documents, very good for colored copies. For the first time I decided to use them to send items, July 14th Monday 11:30am. I usually use trusted UPS. Well this time the worker/Cashier at FedEx was some dude who obviously was not happy to work there, He could barely talk or read. He was Rude as Hell and intentionally wasting my time. He wanted to first have me watch him box up my items. I told him to just weigh them and box it up later. My hand writing is very legible and especially so for this occasion. I wrote down the address and gave it to him, Yet he had to ask me what most letters were on the going address. FURTHER wasting my time. After I pointed him out for wasting my time,
He threatened me with a question: “Do you want your items sent or not.”
HImself and his coworkers then quickly covered up their name tags and kicked me out. The Store manager “Brad” then came out and agreed with his employees without knowing what was going on. And kicked me out. I went to UPS and they had everything done in minutes!!! I swiped my card and was out the door in less than 10minutes!!! I will never use FedEx for anything again.
UPS FOR LIFE!!!!!!!!!!
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March 2025 by Aaditya Singh
Tyler and Brian are awesome!
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January 2025 by Vanille Riz
Very patient staff. Not a ton of foot traffic so had enough time to print everything
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August 2024 by Kimberly Cooper
What a rip off! What is some crazy hotel charge? This sounds like a made up thing. Plus the charge varies randomly. Fix this mess. Why even say you offer FedEx here?
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July 2024 by Wai Ting Zhao
Brian was professional and friendly. He helped me pack the package carefully and ensured I was notified that a $10 surcharge would be charged by the hotel since the office was located inside the hotel.
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July 2024 by laiwongbao
Go to the FedEx down the street in the convention center to avoid the hotel drop off fee at this location. Very helpful staff.
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June 2024 by Riley Pollom
Service is good. They charge an extra $4 on shipments because they are located in a hotel.
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May 2024 by Donald Sacca
In the Sheraton Grand on the second floor. This is a nice little printing center once you find it. There are no signs visible from the street as it is on the second floor. They have a self-service printer and full staff.
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December 2023 by Nicole Smith
This location is in a hotel & they charge for drop off, unlike a normal FedEx. The problem is that this information is not known, until once you reached the office. Waisted my time and my gas. Have to go to another location that’s not far, but not the point. They should have the website mention its location is inside of a hotel. Was looking for 5 minutes for the location.
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December 2023 by Ed Sinclair
Quick friendly service
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September 2023 by quentin dykes
Horrible service and rude
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March 2023 by Paul L.
Nearly impossible to actually find the entrances. Charges a fee to drop off prepaid packages. Don't even bother.
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December 2022 by Glan T.
This office scam! They try and charge $10 per package to drop off. Do not use! Go to the one a block away.
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November 2022 by Sarah Chism
To get there, walk in the main entrance of the Sheraton Hotel and head to the right, toward union street.Go into the Union street elevators (located inside) and head to floor 2.Hang a left and your there!Nice place, lots of computers. Camron was friendly and helpful. Not the place to go for large packages or crafts. But there is a printer and shipping supplies for reg-normal size.
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September 2022 by Akshan Mehta
Great FedEx shipping store. Open on Saturdays as well. It is located in the Sheraton hotel. A little tricky to find if you haven’t been here. Once you enter the hotel from pike and 6th Ave, take a right towards the Starbucks and on the right you’ll see Union street tower elevators. The office is on the 2nd floor and you don’t need a key card to get up there. They do charge a handling fee ranging from $2-$35 based on your item as they are in a hotel.
