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August 2025 by Jonathan Hudspeth
Charges to drop off prepaid fedex packages
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August 2025 by Drew Gill
charges a fee for drop off
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June 2025 by Smit Modi
Unnecessary hotel fees
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June 2025 by Google User
They don't accept QR codes. Hidden in a hotel with no labels outside showing it's even there or marketed that way. When people say AI is coming to take our jobs they mean jobs like this. Not sure why they employ people there if they turn most away (I was talking to other frequent visitors at the hotel).
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June 2025 by Albert L
DO NOT COME. They charge 4 dollars for merely dropping off a prepaid package!
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May 2025 by Jennifer Boulder
Was a bit difficult to find buried in the Westin Hotel, though the service on 5/22/25 was outstanding!
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May 2025 by Jackson Teal
Went to drop off a package with a prepaid Fedex label and this location charges a fee cause it’s in a hotel. What’s the point of that. I took the package a few blocks over to The Mailbox Seattle at 3rd & Lenora and they don’t charge a fee. Don’t pay a fee. Don’t come here
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April 2025 by Gabriel Lesnick
will charge you a $4 hotel fee, even just to drop off a package that's already paid
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March 2025 by Shari Esquenazi-Karonika
I was in town for a conference and had a last minute need to print materials for a presentation. Peter was so helpful and patient. He made the experience stress-free and helped me to get on my way with my materials within just a few minutes.
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February 2025 by Meleannie Trigoura
Peter provided truly exceptional service during a time-sensitive situation, and I couldn’t be more grateful for his help. When Hannah needed urgent assistance, Peter immediately took charge, responding with incredible speed and efficiency. He understood the urgency of the request and worked swiftly to find a solution, ensuring that everything was handled without delay. His ability to navigate the situation under pressure and deliver results so quickly was truly impressive.
Outstanding customer service like Peter’s is rare to find these days. His willingness to go the extra mile, combined with his calm and reassuring approach, made all the difference. Despite the urgency, he remained patient, thorough, and highly professional, turning what could have been a stressful challenge into a seamless and stress-free experience.
Thanks to Peter’s quick thinking and dedication, what seemed like a major obstacle was resolved in record time. His hard work, kindness, and expertise did not go unnoticed, and we sincerely appreciate all that he did. He is a true asset, and I highly recommend him to anyone looking for top-tier assistance. Thank you again, Peter—you truly saved the day!
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November 2024 by Ricardo Castro
Terrible experience. The guy at the counter couldn't care less.
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October 2024 by Penumutchu Divya
Poor customer service and rude behavior by staff member, wont recommend going there
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October 2024 by Michael Lee
Charges a fee for dropping off prepaid labeled packages.
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June 2024 by T0tter
“Handling fee” babe, this is a package for work. I’m not paying for this out of pocket.
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May 2024 by Rachel Pitts
Do not bring any packages here. They will charge you a handling fee because they are located inside a hotel. Even if the package has a free shipping label, they will still charge you a fee based on the size of your package. My package was less than a pound and they’re trying to charge me $10.close down this delivery center. There’s no point of having it open.
