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March 2024 by Ryan
This showed as a public drop off location but failed to mention insane handling fees. Ridiculous.
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February 2024 by Dan Flores
I, too, am a victim of the "handling fee" for not being a guest at the hotel. Absolutely ridiculous... The guy at the counter also seemed like he was completely over with the day.
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December 2023 by Kirill Volkov
Peter was great help
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August 2023 by Jose Gomez-Marquez
NEVER AGAIN!!!! $50 in pure profit to the hotel for a FedEx hotel handling fee. Do yourself a favor and send your packages to another FedEx office.
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May 2023 by Jean-Christian Imbeault
Wanted to drop off a FedEx package but this place charges a "handling" fee since they are inside the hotel lobby. Worse part if that larger your item, the bigger than "handling" fee!
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May 2023 by Shannon Ren
They charge extra for you to drop off packages even if they have a prepaid label already
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March 2023 by Kitty Ying Hay Chiu
This location charges for shipping drop offs
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January 2023 by loganathan palani (Logan)
This location should not show for public drop off as it's inside hotel and asking for extra charges for prepaid label. I don't know the reason for extra charges but appreciate if the message is clear in the about us section which would have saved me a trip !!
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January 2023 by Mike Brosché
This office has been very helpful and generally always helped me in tough situations. They are very gracious and professional.
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November 2022 by Shreya Jagarlamudi
The staff here went above and beyond to make sure my shipment went out the same day! Highly recommend this place!
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October 2022 by Jackie Scholl
Peter P. called me to let me know my print order was ready, and the hours of operation. When I entered the store, he greeted me and had my print-out ready. I needed to mail the document I printed; Peter was so gracious as to take a stamp out of his own wallet and stamp and seal my document for me, and deliver it to the mailbox. This is a truly exceptional level of customer service that made my day!
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October 2022 by J A.
What a scam, they charge a recycling fee for package drop off talks about price gouging. I can't believe FedEx allows this.
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May 2022 by Joshua C
DO NOT USE THIS FEDEX TO SHIP.Because it's a hotel, there's a "drop off fee" of nearly $1 per pound — even if you have a prepaid label. Absurd.
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April 2022 by Nick Mendoza
This location is only open for limited hours three days a week, but the business listing shows as open 7 AM to 6 PM during the business week. I have wasted time coming here twice.
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April 2022 by Lana Wang
Fast and great service in the hotel!!The staff working there is super efficient !
