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February 2024 by Brian Capell
Great, cozy place. Always welcoming and happy to help even if you don't buy.
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January 2024 by Chris Brown
Friendly and helpful staff, no pressure to buy anything. It was nice to try on the different styles to determine what was right for me. Worth the drive.
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December 2023 by Charles F. Wilson
Wonderful space, excellent staff. Great atmosphere.
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November 2023 by Joel Parlour
Filson travels so well. Brought their things with me all over the world. Never disappoints.
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July 2023 by Jeff Hirsch
If you want items you'll never have to replace. I have my grandfather's tin coat and it had been used by a farmer and it is still in great condition. And even though I have worn it during some of the worst weather and during semi casual events. And this coat still going as well as day one with my grandfather and now me. And will be passed on again. With a few more newer items. You can't beat the quality. Just go in take a look and you'll know this is a real review.
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June 2023 by Patrick Brady
Nice vibe, great welcome. Enviable vinyl collection.
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June 2023 by Megan Brady
Knowledgeable and helpful staff! Incredible quality product.
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March 2023 by Jenna Ekornas
This store has the best clothing! Nick and Jeremiah were amazing as well!
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March 2023 by Shane Brant
Would give zero if i could. Bought a Seattle cruiser online and returned it and still haven’t gotten a refund and it’s been over 2 weeks. Better business bureau, nys attorney General and social media will now know how this company treats people.
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March 2023 by Samuel Shragge
Wonderful store, amazing people that work there. Top quality. Buy once! Their stuff will last a lifetime!
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March 2023 by Kyle McMillan
Just a quick visit to grab some boot oil. Filson in Ballard has become my favorite “version” of the store…rugged, small, great selection, and the vintage tunes from the old school record player - all of it make the Ballard Filson a great place to shop.
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January 2023 by Leslie Collinson
Not only is Filson an awesome high-quality brand, but the manager at this location,Jeremiah, is absolutely solid gold. He held the store open 10 min late, and brought a purchase out to the curb in the rain with a smile on his face while I was scrambling in traffic with kids in the car. It was so far beyond excellent customer service - kindness you don’t often run into. I can’t recommend this location enough.
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October 2022 by Severin O.
I have been a loyal Filson customer for years. I own flannels, jackets etc...I was very excited to order a pair of High-quality Selvedge jeans! They came quickly, I put them on and thought they were great but only a bit too tight. Immediately took them off, put them back in the plastic bag and sent them back to get a larger size. Next is the amazing part! A week later a box arrives and it is my jeans???? Same pair with a typed letter saying that they detected a slight odor and could not accept the return? They were not on my body or in my house long enough to get an odor. Needless to say I am both disappointed and furious. I have tried to talk to someone for a week now and no luck. I received one email saying the decision was FINAL! Well, my FINAL decision is to never buy from Filson again even though I like their product. If you want great jeans go to Detroit Denim!!! custom fit and returns with no issues
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September 2022 by Nate Conte
First. Where do I start. I have been a die hard Filson fan/customer since 2013 and have purchased from most of the stores. I always get great service. It’s one of the reasons I have so many jackets ha. I was in Seattle for a whiskey event two weekends ago and had to stop in the Ballard Filson store. Nick was super friendly and extremely fun to talk to. I bought a couple of items and had them ship them to me. I thought that would be the end of it. Fast forward: UPS says the packages got delivered and they clearly were not. Called Nick and he helped me track them down. Easily the best customer service ever. Nick went above and beyond. Thank you.
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September 2022 by Will Robertson
Amazing. I don’t generally put much faith in retailers but Filson is just the absolute best in terms of product quality, store ambience, and customer service. Stop in.
