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March 2021 by Ilona F
First Citizens Bank has been very slow to respond to my PPP application with the SBA program, I submitted my application on Day 1, only on Day 14 they started reviewing me, Day 15 all the funds ran out. Now, no status updates on round 2, no word on if my application was even submitted. Extremely disappointed that my small business bank would not help me when all across the country other business colleagues have had a much different experience. This bank is quick to get you to sign up for high interest loans, but slow to give you back what you lost during COVID-19. So much for putting customers first.
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May 2020 by Ilona Furman
First Citizens Bank has been very slow to respond to my PPP application with the SBA program, I submitted my application on Day 1, only on Day 14 they started reviewing me, Day 15 all the funds ran out. Now, no status updates on round 2, no word on if my application was even submitted. Extremely disappointed that my small business bank would not help me when all across the country other business colleagues have had a much different experience. This bank is quick to get you to sign up for high interest loans, but slow to give you back what you lost during COVID-19. So much for putting customers first.
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January 2016 by Terry Spring
Have had an account at First Citizens for about 6 years. As a small business owner I have always found them to be helpful and easy to deal with. They have been eager to meet our banking needs for deposit handling as well as credit. I would recommend them.
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October 2014 by Denis Sherlock
This is the worst bank I have ever experienced, I have had an account for now for almost 4 years and now am done, the fees are bad, they hold checks way too long, I am a bisiness owner would not recommend this bank for a business or personal account.
