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April 2023 by uwu chan
Terrible owners
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February 2023 by Preston Nardis
Great flower shop, life savers and great customer service
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April 2021 by Antonio Garcia
Hard to find with no signage outside the building. No anwser to phone calls and closed earlier than advertised.
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June 2020 by Chase Dawkins
I rarely give 1 star, but it’s deserved in this case.We were sent a plant from a family member as a congratulations for our move to Seattle. As we always do we took a picture and texted the sender with a thank you. The response that we got from our family was one of disappointment because what we received was not what was ordered or paid for. The plant that came in was half the size of the tree that was ordered.Our family member then contacted their local florist (a family friend) where they ordered it from. The originating florist then called Floral Masters to address the situation and get the plant replaced with what was ordered and paid for. Not only did Floral Masters not make any attempt to fix the issue, they yelled at the other florist and told her never to call their shop again.The lack of basic customer service means that we will never be using Floral Masters.Picture attached of what we got. It was supposed to be a small palm tree.
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March 2020 by Kelly Anguiano
I came to visit my mom once, as she works in the building, and the worker was so kind and I feel like he really cared about what he was putting together and arranging for me. Today I called again to place another order and Laila was absolutely amazing to talk to and walk me through what she was going to make. Being that I don't live in the state, her honest answers to what she had and what she would put together made me feel even more trustworthy in what she would make my Mom. Thanks Laila and Floral Masters!
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December 2019 by Michael Borg
Reasonable prices. Had just what I wanted.
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August 2019 by Erin B.
Went to pick up 24 flowers that I had pre-ordered a week ahead of time, and paid for, and was given only 20. I asked the man at the counter to count them for me and he counted only 20 and then reluctantly added 4 more. Don't go to this place or they will try to cheat you out of your full order.
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January 2019 by Jaden Hanamura
Love the flowers here. Love working with Jory. She really makes you feel very welcome and will give you great plant care tips.
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December 2018 by Rob N.
I use Floral Masters often and they always do a great job with flowers and deliveries for my clients and my wife.
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December 2018 by Ekaterina Nechaeva
The florists are doing a great job, very creative arrangements! And the shop looks cute with all the plants and little things... It's inside the office building, not easy to see from the street, but once you get there, it's totally worth checking!
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December 2018 by pragnesh parikh
Floral Masters located in exquisitely finished 2 Union Square, Seattle. Absolutely stunning interior design with a simple palette of natural wood, limestone and white terrazzo at 2 Union Square in Seattle. Curved wall with beautiful limestone cladding envelops the multi bank/cell elevator core. Generally and obviously an orthogonal concrete core in most High-Rise buildings gets boring with predictable layout created for structural criteria.
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October 2018 by Jaden H.
I was very happy to see that this store has reopened!!! It's a lot smaller than it used to be but still has the same charm. Walked by on my way out of the office and was pleasantly surprised that Jory was working there, but only on Thursdays she says! (She did an amazing job on my wifes wedding flowers a few years ago!!) She had made up some flowers that was grab n go easy!! Great spot!! Looking forward to adding some plants to my office. Thank you!!
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February 2017 by Katie C.
My husband bought me flowers for Valentine's Day from this florist. They charged $50 for two roses, a lily, and some other filler. One day later, they are already sad and dying. Such a waste of money!
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April 2016 by Ellyn B.
We ordered flowers for my daughter's birthday through FTD which when to Floral Masters. At 3:00 p.m., the flowers had not been delivered so we called FTD who contacted Floral Masters. The flowers were "in transit". By 5:00 the flowers still had not arrived and we called FTD again, and received the same reply "in transit". We asked for the name of the florist and spoke to the rudest woman. She blamed FTD and us for ordering our flowers late which was not true (we ordered more than 48 hours prior) and then blamed traffic. The woman we spoke to kept talking over my husband, not allowing him to talk. Our daughter was going out for the evening and still had not received her birthday flowers. Very poor customer service. Will never use this business again! I would give you zero stars if I could.
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April 2016 by Hailey P.
I'd give a zero if I could. The long haired brunette at the counter is one of the rudest people I've ever met and I work downtown! Was just asking for simple directions and she treated me like I was gum on the bottom of her shoe. So I told her to f*** off. What a dummy. I hope I see her outside of work to tell her what I really think of her. You can't just treat people that way.
