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February 2024 by Moe Ghasemi
I’m not a chocolate person. I was given their salted caramel as a gift by a restaurant and it tasted amazing.
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January 2024 by Naomi Lam
Such a lovely chocolatier. Great customer service. Enjoyed their chocolate at the store and ended up bringing home some more!
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January 2024 by Hannelore Ohaus
Service here is great and the staff are very friendly and willing to help answer questions and offer suggestions. It doesn't hurt that the product is delicious and a free sample at the door helped sell me on a couple extra boxes and a latte.
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January 2024 by Traveling
I went to Seattle three days ago and just happened to walk by and enter Fran's Chocolates. I was greeted by Michelle and she gave me the whole background about the shop. Then Sarah told me about her favorite chocolates and the ones that I should get. Brianna checked me out and gave me activities to do and sights to see while i was in town. Thanks so much for the awesome hospitality and great service! Yall made my trip!
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December 2023 by Swetha Prabhakar
My favorite chocolates.
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December 2023 by Mechelle Rosales
Beyond excellent customer service and the most exquisite chocolate I have ever tasted. I don’t normally leave reviews but I have to come to tell this story. Long story short, our beautifully boxed chocolates were unfortunately thrown away by mistake by our hotel staff. The chocolates were so good we wanted to repurchase the same order again because they were supposed to be gifts. Some of the same wonderful people were there the day before when we made the purchase and were surprised to see us again the next day. We told them about the unfortunate event and they replaced our exact order we were planning on repurchasing! All of it at no cost!
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December 2023 by Vyas Bhagwat
Stopped by after work. Was left confused because the staff seemed eager to help others more than us. No one asked us if we want samples, but other wealthier looking customers were treated very differently. We had already ordered the drinking chocolate while this happened so we just waited for that to come up, else we would have walked out. Won’t be visiting again.
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November 2023 by Gary Schartz
Big WOW! Wonderful. Delicious and delicate. Chocolates of all shapes and sizes. Chocolate covered pumpkin seeds- amazing. Nice crunch and a subtle, flavorful dark cacao. Deep, rich truffle. Creamy and fulfilling. Excellent people who are knowledgeable, filled with enthusiasms and enjoyments for chocolate and human beings. No doubt we will be shopping here again. Lovely store on a Big Money block of downtown Seattle.
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November 2023 by Andrew Chatfield
Great hot chocolate and excellent service!
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October 2023 by Michelle J.
We visited the store while staying at the hotel next door. The gentleman who helped was a delight to talk with, especially his pastry chef background and world travels. We selected a variety of truffles, salted caramels, gold bars and a peanut butter cup. I also had a small drinking chocolate which was amazing. And he was right, I will definitely be ordering more of those gold bars - far superior to the other brand. Thank you for the wonderful experience.
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October 2023 by Kathleen Nelson
Woweeee. Such good chocolate! Unless you're on ANY kind of a budget....It doesn't SOUND good, but the orange rind was CRAZY GOOD. The lady who helped us (who was AMAZING, BTW) said it was her favorite, so we tried it.
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October 2023 by Marie
Incredible chocolates. Definitely try the salted caramels. Got the assorted but I would opt for the all salted caramel boxes that they’re best known for. Rich and delicate- definitely stop by to get delectable sweets.
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October 2023 by Mariella Saltzman
Fran’s chocolates are delicious. The shop is located in the Four Season’s Hotel. The staff is very welcoming and they offer samples. They have pre-made gift boxes or you can do custom.
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October 2023 by Emily Blankenship
Created a custom box of truffles. They offer different ports with recommended pairings.
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August 2023 by Abdallah Mehelba
Great chocolates varietyCoffee is not as good