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July 2023 by Marifel G.
Let me tell you about Lamont, not only did he help us as an employee...he became a friend. Excellent customer service! We were looking for patches to patch up our inner tubes and he went above and beyond to not only find it but he found us while we were shopping. We appreciate you, thank you for your help!
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April 2023 by R. Maya S.
The Shoreline Fred Meyer is overall pretty good but here I really want to recognize and commend the pharmacy there. In my many years as a customer, their professionalism, efficiency and people-oriented service has kept me coming back despite it not being the closest to my home. A couple of weeks ago, I needed to fill new prescriptions for my husband following day surgery. Once he was settled at home I realized that I barely had enough time to make it to the pharmacy before closing time. The prospect of waiting overnight without his medications for pain, etc. was devastating; in a panic I called the pharmacy. Most pharmacies don't have the time or staff to listen thoughtfully and make the best efforts to help when calls like mine come in right before closing but the SL pharmacist and staff were wonderful. I can't thank them enough--
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April 2023 by Lindsay McCormick
They don't take tap to pay... it's 2023 and this is a massive chain!!!
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March 2023 by Ann J.
I just had a frustrating experience here. Two cashiers were open, long lines for both. We all stood in line for a long time, finally two more Cashiers opened up and took the customers at the end of both lines, and new customers, so I was basically in line checking out for approximately 30 minutes. That's absurd because at that point there was only one woman in front of me. By the time I left both long lines around me had already cleared out and those cashiers had closed those registers again. It should not be that difficult to check out. Elderly and disabled people cannot easily use self check out. At a minimum if you open more Lanes take the people who have been waiting the longest not new customers just showing up or the last one in line it doesn't take that much effort to do the right thing.
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January 2023 by Josh H.
I don't know if there is a national competition for slowest cashiers in America, but if so I would like to personally sponsor a team from this store because it is the closest thing to a guaranteed win I could ever bet on. In fact, they could rival the Yankees for greatest dynasty in sports if slow bagging ever becomes a sport. Shopping (getting everything in your cart you want to buy) at this store is pretty quick and easy, and their selection is pretty good. But then you start waiting in line to check out, and your entire life changes. You start wondering what day it is. Didn't I shave today?? Why do a have a full Ted Kazinsky beard now? Did that conveyor belt just move backwards? Is that cashier taking things out of bags or putting them in? I can't tell! Have I had a birthday since I've been in here? One birthday or two?? When did I last see my wife and kid? Am I still even married? I hope she remarried someone who treats her well. Do I still have a job? Surely my PTO ran out and I've been fired by now, right? What life even exists for me now outside those sliding doors?!?Sarcasm aside, I honestly 100% have never seen a store with cashiers this slow, and it's ALL OF THEM. Every time I shop here I go to a line with a cashier I've never had and I think, "Surely they can't be slower than the last one." But EVERY SINGLE TIME they are. This last paragraph is 100% true and I am in complete awe of this reality. Shop here if you want good selection, but only if you have no plans for the rest of your day...or week...or life.
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November 2022 by Julie S.
It's a strange experience to shop here every time, just due to the customers. You never know what you're going to experience. But that being said, it's a solid Fred Meyer. Prices are affordable and they have everything that you could need. Staff are really friendly. It's often packed with customers and can be a little overwhelming. I also don't love the layout, with it being two floors and the only way up is the elevator.
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November 2022 by Lori N.
This store has definitely gone downhill.... I have been shopping here for years and have watched and witnessed the decline starting with the rearrangement of products, especially the produce department while freshness has mostly gone out the window. Supply is an issue on products that I can easily find at other stores. Center isles are narrower...hard for carts to pass easily. I consistently witness shoplifting from the homeless that bombard the area with not a care from the security guard who stands at the door doing I don't know what. I questioned him with him saying he can't do anything. I use self checkout even with a cart full... it's way quicker than most cashiers. If it wasn't for fuel points I absolutely would no longer shop here and am wondering how worth that decision is
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October 2022 by Shayne Copeland
Fast and friendly, just wish they had auto refills
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October 2022 by Rahel B
I came here to get flu shot the pharmacy technician Maribon, peralta is so helpful and very friendly::
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September 2022 by ben w.
We just came from shopping at Lake City Way Fred Meyer. When checking out, the cashier Eric had bad mood, he was frustrated to the customer (a black lady and a boy) prior to me, he yelled at her "Don't let me raise my voice". When serving us, I put the totes together with the goods by the end, he said "You should put the totes at the front", I said "Eric, you are so frustrated" he said "I am always frustrated". I went to the customer service counter, asked to speak with the manager. The manager at the time was Tristen who actually stood by the self-checkout area where it was just next to Eric's work place. He said he observed that and he was going to talk to Eric, hope he really reminded him. Service reps or cashiers are the face of the store. The service at Fred Meyer was always excellent, we have been shopping at this branch for over 25 years since we've moved to the neighborhood.
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August 2022 by Rob Harman
Always great service. Knowledgeable and helpful
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August 2022 by Nick Bax
I just had a great experience with Scott at the pharmacy.It was less than ten minutes to closing and I walked up and inquired if he had a medication in stock, and if so if he could transfer the prescription from QFC location to his location. He joyfully confirmed my information, then confirmed that he had the prescription, went about asking the QFC to allow him to transfer the prescription then he filled it.Also I had a poor experience with a competitor with a refill, while we were checking out he answered my questions about their prescription refill process, and how many days after requesting the prescription from the doctor they would follow up, which was 2 to 3 days. (The competitor had not followed up on a refill request for approximately 10 days.)All in all, this was a wonderful and patient centered experience. I deeply appreciate Scott's service.
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July 2022 by Nicholas Barnard
I just had a great experience with Scott at the pharmacy.It was less than ten minutes to closing and I walked up and inquired if he had a medication in stock, and if so if he could transfer the prescription from QFC location to his location. He joyfully confirmed my information, then confirmed that he had the prescription, went about asking the QFC to allow him to transfer the prescription then he filled it.Also I had a poor experience with a competitor with a refill, while we were checking out he answered my questions about their prescription refill process, and how many days after requesting the prescription from the doctor they would follow up, which was 2 to 3 days. (The competitor had not followed up on a refill request for approximately 10 days.)All in all, this was a wonderful and patient centered experience. I deeply appreciate Scott's service.
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July 2022 by Nicholas B.
I just had a great experience with Scott at the pharmacy. It was less than ten minutes to closing and I walked up and inquired if he had a medication in stock, and if so if he could transfer the prescription from QFC location to his location. He joyfully confirmed my information, then confirmed that he had the prescription, went about asking the QFC to allow him to transfer the prescription then he filled it. Also I had a poor experience with a competitor with a refill, while we were checking out he answered my questions about their prescription refill process, and how many days after requesting the prescription from the doctor they would follow up, which was 2 to 3 days. (The competitor had not followed up on a refill request for approximately 10 days.) All in all, this was a wonderful and patient centered experience. I deeply appreciate Scott's service.
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July 2022 by Nick B.
I just had a great experience with Scott at the pharmacy.It was less than ten minutes to closing and I walked up and inquired if he had a medication in stock, and if so if he could transfer the prescription from QFC location to his location. He joyfully confirmed my information, then confirmed that he had the prescription, went about asking the QFC to allow him to transfer the prescription then he filled it.Also I had a poor experience with a competitor with a refill, while we were checking out he answered my questions about their prescription refill process, and how many days after requesting the prescription from the doctor they would follow up, which was 2 to 3 days. (The competitor had not followed up on a refill request for approximately 10 days.)All in all, this was a wonderful and patient centered experience. I deeply appreciate Scott's service.
