-
September 2023 by Trevor Moss
Played loud music and then asked you to repeat yourself repeatedly before finally giving very terse responses to any questions. Extremely poor attitude sadly, something you don’t expect when prices are so inflated.
-
August 2023 by Travis Mcallister
Beautiful artwork that is clearly made with talent and passion. So many things that I want in my home.
-
February 2023 by Jane Vickers
I have nothing but POSITIVE comments to say about Glass Eye Studio. I ordered the heart paper weight (Wisdom-Heart of Fire) off of their site and it is more beautiful then the picture shows. I think it is wonderful to have so many team members that have such great talent with their artistic abilities to create beautiful art work. They were quick to respond to any questions that I had...bonus-very speedy, FREE shipping. This is my 2nd heart weight from GES and chances are-it will not be my last. I highly recommend this company.
-
December 2022 by Charity McKinney
I purchased a Mount Rainier paperweight and it looks nothing like Mt Rainier. I have collected Glass Eye paperwweights since 2005 and have always been happy. I even told people about them. I tried to contact Glass Eye but never received a response. I'm very disappointed and won't buy from them again.
-
December 2022 by Rozy Patel
FRAUD! CROOKS! DO NOT PURCHASE ANYTHING FROM THEM! THEY ARE THIEVES! ZERO stars!In August I placed an order. My order was taking weeks longer than I was originally told, and there was no response as to when it would arrive. So I canceled the order. I received a cancelation email confirming this and that I would be refunded the money charged to my credit card. Nothing. I disputed the charge with my credit card and was issued a conditional credit in September. On October 29, these people told my credit card that I received the merchandise and the charge was valid! I RECEIVED NOTHING! I have called them and emailed them several times and no one has bothered to respond. They are liars, and basically thieves.
-
August 2022 by G B.
Tried to get items status and no luck. Slow ship. Customer service is non existent. They never called me back for items that I was looking for. I tried to call multiple times and got same promise to call back. Gave up already.
-
January 2022 by Margot Emminger
Most beautiful glass I've ever seen. I have eggs and ornaments. Always make perfect gifts! ❤️
-
December 2021 by Cy H.
Super slow shipping. Still waiting for my Christmas gifts to be shipped and no luck so far. Want a refund so I can get something else!
-
June 2021 by Elizabeth M.
This is a review of the online sales and communication I had with them over email. I have visited the shop in the past and it was always a favorite when I'm in Seattle. Unfortunately, I experienced extremely rude customer service regarding an order I placed when I wrote to ask for a status update after not hearing anything for over a week. The response didn't bother to apologize for the delay, just a curt notice that they would ship my order on the 8th business day after placing it, "within their estimate on the webpage". The website just says 8 business days when you select the shipping option--it does not state anything about this being the processing time, with additional time required for shipping. The shipping details section of their website actually states 3-5 business days for processing, so it's definitely misleading. I'm disappointed because the items were gifts, and they will now be late. I gave them two stars instead of one because I am expecting the actual product to be gorgeous, based on previous experience with them.
-
February 2021 by Jessica Deakin
Excited for the storefront at Pike Place Market. They are not open to the public at this time but can order online.
-
June 2020 by Kristi Burnham
My husband is from Seattle, and when I visited 8 years ago, I fell in love with the glass eye paperweights. Finally ordered one for his birthday. The pictures do not do them justice! Absolutely beautiful!! We are planning on collecting them all! Outstanding art and craftsmanship!
-
December 2019 by Jordan Thompson
Fantastic artwork of the best quality. Glass Eye Studio takes pride in its work and cares about its customers. 110% recommended.
-
December 2019 by vicki Yeske
Absolutely Fabulous! I have a lot of their paperweights and I am never Disappointed
-
July 2019 by Keith M.
Very good company and craftsmen to work with. I enjoyed the tour and the products. I am loking forward to the event space!
-
December 2018 by Charlena B.
As much as I like their work, I didn't care for the customer service... we bought 3 of their beautiful ornaments at the night market the other night and the guy at the market said to come on in to their shop when ever to check out more items. So I did today... however when I got there I was told that their gallery was under construction and the only way to get what I want (the santa head ornaments) was to order online. When I tried to explain, the women was somewhat rude and proceeded to tell me that all they had was that office space and it was under construction. (trust me, I get it when your day is off and not great, but neither was mine and I just expected more) While the people at the night market on Friday night were awesome, I left this place with a bad impression. I wish she had tried to listen to me and I wish she would have at least let me look at the different styles (sitting by the door) so that I could feel comfortable About ordering them online and paying more then I did for the others I bought. Beautiful workmanship, sad that my experience wasn't better. I wish they had a sign outside indicating that their gallery was under construction. This all would have and could have been avoided.
