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March 2024 by Susan V.
Very nice store; alot of selection and nice clerks It is BIG if you have mobility issues; changing room opposite end is a long ways Happy SHopping!
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March 2024 by Pat S.
I'd give the people that work there 10 stars if I could!!! But, the neighborhood is now so bad we quit shopping there. Two times we were chased by homeless people - one on a bike. The next time there was a woman clearly shop lifting and had to watch the poor worker bee confront her. Then a guy walked out with his cart and kept going. Lastly, a guy filled a cart and ran out the side emergency door. My folks and relatives all grew up in Ballard. My first job in the mid 70's was in Ballard and it was a sweet, sleepy neighborhood filled with true hard working home owners. Now it's a pit and only homeless people are happy.
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March 2024 by Christine B.
I tried to donate today. I walked there because I live close and I was told I could not donate as a "walk in" only a drive up. And the line for the drive up was into the street. This place is seriously absurd. The staff are rude and their system to accept donations is ridiculous. I'll never return as a donator or a customer.
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February 2024 by Amanda Lovecraft
Edit: ONCE AGAIN I tried to buy a stack of cheap construction paper held together with a rubber band and frayed on the edges. Sorry, no price tag on this stack of loose paper so the lady at the cash register took it away from me. Honestly I think it was the same lady as my previous review. Does this Goodwill want people to buy stuff or not? Sooooo frustratingRude employee wouldn't let me buy something because someone else took off the price tag. I thought it was default like all vases are $1 or whatever. I asked if a manager could help or if they could price it while I wait but no. I came back the next day and a nicer employee looked in the back but it was nowhere to be found. Super bummed. Would have done something else if I knew I was forfeiting it by trying to buy it honestly.Also someone ripped parts off my bike in the parking lot. Not a good neighborhood.
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February 2024 by Willow
Always find such great things here!
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February 2024 by Susie Sargsyan
Donating/dropping off stuff is almost impossible!!! Crazy long lines, nothing is moving, staff is extremely unfriendly and doesn't help to improve the process. I am stuck here and cant even turn and leave. It's easier to throw away your donation than bring it here!
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February 2024 by K S
Picked over, ridiculous prices, stained, ripped donations.
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February 2024 by Marc Tennesen
Within the last few years they have drastically raised their prices. To the point where you are better off buying new than purchasing anything from here. Please do not donate to this goodwill.
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February 2024 by Adam
Your business relies on donations. How is it possible that giving a donation takes over an hour of waiting in a line? You don't have enough staff working your donations department. It's incredibly inefficient and I don't think I'll do this again.
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January 2024 by Gina Miller
Yall crazy with these prices , but fun stuff to check out and super nice staff- $249 for a busted up used kayak? Come on guys. I also found several of my personally donated clothing pieces with tags on them for the Same price and Higher than I bought them for brand new. The two floral pieces here, priced at $29, I bought new for $19…I’ve always been a big supporter of Goodwill, but guys, I’ll be donating to Lifelong on Cap Hill and Simple & Just in Ballard going forward. Please pull your pricing policies for review.
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January 2024 by Nicole McCormick
Easily the worst Goodwill drop off in the city. They could have a half dozen people staffing their drop off and make it take 45 minutes to unload 10 cars. Huge waste of time.
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January 2024 by Katie N
I’ve stopped at this Goodwill several times and am consistently disappointed with their pricing. Used/donated furniture and wares are marked with prices comparable to similar brand new items, and it makes no sense. I expect to pay more at Goodwills given their community impacts, but the pricing at this store is just ridiculous.
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January 2024 by Michael Keith
Almost always find something cool there
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January 2024 by Bruna Silva de Jesus
Great deals!
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January 2024 by Kevin Stilwell
Great shop there at least once a week.