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March 2024 by Kristen L.
I came here to get some bracing supplies for a large 5 tier rack. I wasn't sure what to get, but the guy in the shop was able to give me some suggestions. Friendly neighborhood spot.
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December 2023 by Panos Giannopoulos
Great selection at decent prices, I was positively surprised. Staff is helpful and knowledgeable.
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December 2023 by Katelyn Peng
Staff is very helpful, knowledgeable and nice. They have everything I've needed, plus lots of extra fun things. Excellent neighborhood hardware store.
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October 2023 by Roxanna M
Love this little shop! It has lots of variety for it's size and very helpful staff. Highly recommend!
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September 2023 by Kelsey Rote
The people here are so helpful and never condescending (my experience with that is much more hit or miss with places like Lowes and Home Depot). Grateful we have them in the neighborhood.
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August 2023 by Dave Barth
Water heater purchase and installation. Less than half the price of the two estimates I got from plumbers. Got an estimate over the phone and had it installed a couple days later. No upsells or problems. If you're just swapping out one water heater for a similar one, that's very straightforward and a plumber is going to charge way too much.
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June 2023 by Andrew N.
I wanted to replace a leaky water heater, and was dreading the whole process. By chance I stumbled across Greenwood on Yelp, gave them a call and the whole process was fantastic:- Easy to talk to on the phone about our project, what I wanted and what I could expect.- Pricing was up-front and honest.- We were able to schedule install a few days out. They even called us with a cancellation so we got our heater replaced a day earlier than expected.- Our installer (Chase) was on time, explained everything and super respectful of our home. I didn't feel like they were rushing to the next job, they left our mechanical room immaculate and explained the new heater in detail before leaving.Highly recommend!
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April 2023 by Dani M.
I recently visited the beautiful Greenwood Hardware store. I found lots of things I just simply had to have in my home. I bought a couple cast iron pots that are adorable, a couple of hand bags and a gorgeous plant and pot for it. The plants all looked so healthy and vibrant! I was so well cared for and will be back very soon! Willow and James both made me feel right at home!
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March 2023 by Lily Zhang
Maeve was helpful on the phone and offered to help remove a stuck stripped screw, and even went above and beyond in helping remove the other screws. I was so thankful for her help!
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February 2023 by Bea Money
I bought a table off of market place that I was so excited abt but while reassembling, I promptly stripped threads off the pedestal. I finally decided to fix it and went to Greenwood Hardware to try to find a solution. I was thinking a new nut or an epoxy solution but after talking with Ian, he thought he could re-thread the table if I brought it in!! This morning in less than 10 mins he fixed my table giving me back my closet and helping create a breakfast nook I have dreamed of. I am so happy and grateful for the extra attention. With his help, this table serves me and stays out of a landfill! Plus +1 for the Local Peeps!
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February 2023 by Robert B.
I had a great experience getting my water heater replaced. They were upfront about the price of installation and it was significantly lower than the other places (those that would actually quote me an estimate without a costly technician visit)On the day of the install, the installer was great! They explained everything they were going to do. They were able to move the tank closer to the wall than the original (due to some weirdness with my basement and where the old water heater was). They were friendly throughout, answered all my questions, and cleaned up everything better than it was before.I wouldn't hesitate to use Greenwood again for a water heater.
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January 2023 by Marlene Suzuki
I do NOT recommend Greenwood Hardware. The owner Willow is a liar, and her repair men either don’t know how to install products, or they install them incorrectly. They either installed a defective water heater in our rental unit, or they installed it incorrectly. Our unit flooded thanks to them. We were unable to successfully recover our $1,000 insurance deductible. When I called and spoke to Willow to get information on the water heater unit, she flat out LIED and said she had no record of ever corresponding or working with us! Even though there is a huge paperwork trail. I even recorded the conversation. I do plan on filing a complaint with the Attorney General. STAY AWAY FROM GREENWOOD HARDWARE.
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December 2022 by Andrew Hazlett
A very complete inventory here. In one visit I checked off a large number of items that had been lingering on my hardware shopping list for ages. Everything I _might_ have (eventually) found in a long visit to one or more big box stores. But Greenwood also has things you won't find at Home Depot, e.g., Japanese saws, Leatherman multi tools, and a knowledgeable, helpful staff.
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December 2022 by B L
This is a nice store with some really terrible employees. Some are good, but have had a lot of very questionable experiences. Had one girl refuse to look up from her texting when I asked a question today. Her colleague swooped in to save her. She had a sticker on her face? Who are these people? Another time I was told bug nets are unethical (my kid wanted to catch grass hoppers - I don't need staff at the hardware store preaching at me). Another time some guy couldn't find an item after I pulled up the website *for* him. Too hard, we gave up. If home depot is too far, this is fine. But keep your expectations very low....
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December 2022 by David Felthous
This store is a real find. Small, but they have a little bit of everything. How do they do that?!?!