-
April 2022 by ZKRY
Absolute terrible bank. They used to be okay. Now they are terrible. They used to waive atm fees. Now they will charge you $1.50 if you use an ATM out of their network. They have high fees for international travel, little resources for communicating with them, when making purchases the transactions don’t show up on the mobile app for days so I never know my true balance, and I’m just having trouble finding a single reason to stay. So I switched because they don’t do a single thing better than any other bank.
-
December 2021 by Amy Pierce
I've always had wonderful customer service at this branch! They really are so helpful and knowledgeable.
-
August 2021 by Sam S.
This branch has the best customer service you will find at any bank. Friendly personal, and competent service. So glad we switched here from another neighborhood bank. Aga is the best!
-
August 2021 by Susan S.
This branch has the best customer service you will find at any bank. Friendly personal, and competent service. So glad we switched here from another neighborhood bank. Aga is the best!
-
May 2021 by Rachel DeBusk
This bank, and all her lovely people, give me hope for humanity. Moving my money from Bank of America to HomeStreet, and the Madison Park branch in particular, was one of the best decisions I made for my business and my personal banking. They are accessible, good communicators, great problem-solvers, and very community minded. Great for non-profits and small businesses. Customer for life.
-
April 2021 by Amy Sharma
I've always had wonderful customer service at this branch! They really are so helpful and knowledgeable.
-
May 2020 by Susan Stowers
The customer service at this branch is the best I have ever experienced of any bank. Everyone who works at this branch is friendly in a nice low key way, and very competent. I have never had a problem with any transactions, and this bank does not have hidden fees as some others are known for. Highly recommended!
-
January 2018 by Christian Eaton
They've been helpful and courteous every time I've called. Great local bank.
-
December 2017 by Angelina Lofranco
This is the worst bank i have ever dealt with i would rather deal with bank of america.