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April 2022 by Matt Bloch
They did not give me a loan to take a WELL DESERVED vacation to Aruba when I CLEARLY qualify for it. My credit score is only a measley 800!! They don't treat me with the respect that I DESERVE as a resident of Seattle for over 37 years and an active participant in my local Neighborhood Watch program. I'd suggest going to the local Key Bank or Wells Fargo if they didn't just laugh me out the building as well. None of the banks in this area are reputable and none of them have earned my respect.
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April 2022 by Zane Bradley
The treatment I received by the staff constituted a crime against humanity. I feel like a nobody. Maybe less than nobody.
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March 2022 by Honest S.
I would not recommend this bank. The tellers and managers love to play God and say we are voted number one.
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March 2022 by Nicole M.
I was looking for a local bank with great reviews and I don't think you will find a more highly rated bank than HomeStreet. They are super friendly, very helpful, no hidden fees and have been around for over 100 years. I don't think you can go wrong here. The only thing I would say is for sending Zelle payments the limit is $300, so if you're wanting to send more than that you may want to be with a big bank too. But for everything else I'm really glad I chose HomeStreet to bank with and will tell anyone who'll listen to open an account here.
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August 2021 by threebattles
Great service at this branch.I needed a medallion signature guarantee. The branch manager, Asha, was not able to provide it. So, she searched for the nearest branch that could provide one. She made sure I knew how to get there and then she called me later to make sure I found the branch.Wow, that is amazing service. I was impressed and that is what makes Homestreet Bank so different from all its competitors.
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June 2021 by Anuj Vaid
Asha was so amazing in helping me my loan needs. I don't know what the other reviews are talking about, if you need help with ANYTHING, Asha is the one to speak to. She's very professional, and knowledgeable about the banks inner workings. I would definitely recommend this branch to anyone!
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March 2021 by Liz Chang
I had such a positive experience opening an account at this branch. Asha the branch manager was very responsive to my initial inquiry, and she and Samantha were very kind and helpful in setting up my account. COVID precautions were taken well and there were no other customers present when I was there for my appointment. Highly recommend.
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January 2021 by Hannah Millar
The whole staff at the Greenlake HomeStreet is great! They are friendly, professional, and knowledgeable. This branch definitely cares about their customers and the community.
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January 2021 by Tonya Kellum
Emily, Asha, and the rest of the staff are extremely friendly and customer oriented. They helped me with my PPP loan before I had an account there. I have since transferred my most important bank accounts there
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July 2020 by Joshua Coh
Homestreet is a great bank but the people at this branch are very rude. Youd be better off at any other branch
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June 2020 by John Radowic
too concerned about social distancing that they forget common human decency.
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May 2020 by gonad ballcrusher
They were very unkind to me and I would not recommend them to anyone.
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March 2020 by Jason dummy
Homestreet has been awesome to me! I don’t like keeping money sitting in the bank but they had a great CD rate I wanted to try out. Emily Mcmillan was super respectful and professional in helping me find what I needed and help me understand all the benefits of banking with them. She helped me choose which path I wanted to take and gave me all the things I needed to bring in all in one turn so I didn’t have to go back and forth providing more and more documents and such. From the moment i first inquired with her, it was an extremely quick and easy process!The location is a little out of the way for me but the awesome team at this branch makes it worth it. I can definitely see continued business with them in the future especially if they continue with such competitive rates!
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February 2020 by Jason John
Homestreet has been awesome to me! I don’t like keeping money sitting in the bank but they had a great CD rate I wanted to try out. Emily Mcmillan was super respectful and professional in helping me find what I needed and help me understand all the benefits of banking with them. She helped me choose which path I wanted to take and gave me all the things I needed to bring in all in one turn so I didn’t have to go back and forth providing more and more documents and such. From the moment i first inquired with her, it was an extremely quick and easy process!
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July 2019 by Jamaica Kompier
Want to give a shout out to Michelle, I suffer from dyslexia and other learning disorders. She was extraordinary patient and professional . Thank you so much for having my back!
