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July 2025 by Lesley Whittington
Helped my aging parents with 5 yrs of taxes. Sunil has at least 20 yrs experience. Thank you so much!
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June 2025 by Sakshi Kaul
Service is not good at all. I booked an appointment with them and they didn’t even inform me that appointment is canceled. I went over there that’s how I know that it’s canceled. At least you have to inform your customer if canceling anything. Customers waste their time on you and you don’t even care about them. That’s really disappointing.
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June 2025 by Bourefleys Reef
NOT TRUSTWORTHY. I reached out to them about doing cross border tax. They said they had the expertise and said I should do US tax first. I did US tax with them. After that, I went back for another appointment for Canada tax. The accountant was clueless about anything Canada related despite promising me in person previously he would do Canada tax. This left me stranded with only a couple of days before the Canada tax deadline to figure out what to do next. It felt like a SCAM. They just wanted to do the easy US tax and wanted my business. They disregarded my complex tax situation and LIED to me.
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April 2025 by MAXIM PAK
Filed my taxes here the second time in a row. Sunil is literally the BEST!!!
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February 2025 by Rafael González
At H&R Block, I found the guidance I was looking for to file my taxes accurately and on time. I have confidence that my taxes are properly filed, and my returns are always satisfactory.
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April 2024 by Abhijeet Saraf
Easy and amazing tax practitioner at the Northgate location.
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March 2024 by EDGAR MAY
Very good service, friendly and professional.
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March 2024 by Victor Moore
This is one of the most unprofessional experiences I have ever had my life. I have a somewhat unique tax situation that I was told after calling three separate H&R Blocks that a tax professional at this location could handle.I specifically called this H&R Block and told them the exact details of my tax situation and asked them pointedly if they could help and if I needed to come in person for this. This location is over an hour from where I live so it would be quite a drive that I would have to make over a work day.I was told that yes they handle my situation but I would have to come in person. I then asked if I could be emailed a list of everything I would need to bring or upload. This list never came even after I called about it. This is already making me wary but I go to the appointment.So after a ten hour work shift I drive out to Northgate at 8PM. My tax professional was obviously completely unprepared for my situation and had no idea about any of the very clear details I had described on my initial phone call about my situation. It was clear this man had not even looked over my file or talked to any of the secretaries about what I had called about.When I pressed him on then why the secretary had told me that it could be handled and told me I had to come out to Northgate, he gave me some song and dance about the secretaries are constantly in and out and don't really know the details of how these tax situations work. So this is a location with people answering the phone who are essentially useless in being helpful in any meaningful capacity.It would have taken a single five minute phone call on any of the previous week to ask me questions to find out that I could not be helped. I would not have been upset that my situation is not something that can be handled at present. I'm furious that this should have been easily figured out before I had to make a two hour round trip after a work day to get told that my situation is far more complicated than he realized and that he was not at all prepared for it.I will actively tell people to never use H&R Block. This has been one of the most unprofessional things I have ever dealt with
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March 2024 by Trung_Kien Nguyen
Great service for a challenging case
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January 2024 by Eugeniu Grigor
I had good practice with Mr. Dorner. He offered clear answers to all my questions and helped me to understand the taxes for the income.
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October 2023 by Angie Hughes
I took a chance on this particular branch of HR Block from a friend's recommendation, but the reviews were mixed. I decided to come here anyway and had the easiest tax experience ever! Michelle was really knowledgeable, laidback but extremely professional and put me at my ease after having had a nightmare of a tax accountant experience last year (the only time I ever really wanted to give No Stars on a review site). This year was TOTALLY opposite. Taxes were completed in a timely fashion, all mistakes from last year were corrected and I came out of there feeling that I had been finally properly looked after, listened to and had had everything explained to me. I wholeheartedly recommend Michelle (who usually works in a different office, I believe) Excellent choice, excellent service.
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October 2023 by Marly Frayna
Went into the office and met with a consultant, I thought the meeting was great and was hopeful things are going to be taken care of. I was told that I’d hear back after a couple days - fast forward 4 weeks and I have not received a word, a call or a text. I called the office a few times to follow up and it was hard to get to a customer service rep.. When someone finally picks up, I was told that I would get a call back - that never happened. Service is frustrating and stressful.
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August 2023 by Josue Rivera
Excellent service, very professional...
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August 2023 by kavoos mansourzadeh
David was great..thanks
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August 2023 by Gathoni Ndungu
They are very thorough in their work
